Department Manager, New Menswear Boutique Opening

3 weeks ago

Manchester, United Kingdom CHRISTIAN DIOR COUTURE Full time

Poste

We are looking for a commercial and driven Department Manager to lead the new Dior Menswear boutique in Selfridges Manchester. The successful candidate will be an inspirational leader who is able to build a strong team spirit and lead the team to the achievement of individual and shared goals with passion and enthusiasm. This is a full-time role which requires flexibility to work Monday to Sunday on early and late shifts.

Sales

  • Manage the department's sales performance and service
  • To make the most effective use of space and stock available by maximising sales and minimising wastage of resources through the
  • To ensure that the merchandise is displayed effectively using promotional material to reflect current demand.
  • Lead by example in client recruitment and development of client loyalty through CRM
  • Achieve the boutique capture rate and mystery result
  • Handle any situation with
  • Awareness of competitor activity and communicate this to the
  • Full knowledge of back office functions and boutique analysis (CRM, client recruitment, P&L, store activities, stock control, reports, VM rules etc).
Merchandise

  • Ensure that the boutique maintains the correct basic stock
  • Provide effective feedback, ensuring that popular selling lines are replenished on
Controllable costs

  • To control stock loss within Store budget and implement stock audits
  • To ensure that the boutique operates in accordance with Company administration systems and procedures to minimise losses.
Security

  • Ensure that the Company procedures on security in relation to theft/pilferage are adhered
  • To report all suspected shoplifters to Loss Prevention
  • To ensure that all staff are trained and know and follow the Company systems on: cash handling, credit authorisation, acceptance of cheques, arrangement of staff purchases, reporting of stock, cash and loss
Employee's relations and staff training/development

  • To take part in the recruitment, training, evaluation, motivation and development of the
  • Oversee and manage employee performance appraisals and highlight employees for
  • To communicate effectively in order to develop a stable team and a succession plan for your
  • Hold morning briefings and motivate the team to achieve the
  • Network with Dior management to share best practices. Health and safety
  • To ensure that Health and Safety policy and procedures are adhered to within the concession for both staff and
Profil

  • Previous management retail experience ideally in the luxury
  • Strong expertise in menswear
  • Excellent communication and relationship building
  • Outstanding sense of customer service, sense of initiative and commercial creativity with fashion
  • A passion for Christian Dior and our collections
  • Strong knowledge of fashion and trends
  • Fluency in a second language (preferred)
Information additionnelle

Additional responsibilities

  • To maintain the highest standards of housekeeping and retail standards within the
  • To participate in stock takes outside of normal working hours to ensure a smooth operation at all
  • To carry out any additional duties as directed by the Concessions Manager and the Retail
  • To be aware of all Company's and Department Stores policies and procedures such as till maintenance, store approval, induction days, events, etc...
  • Dior Ambassador with impeccable grooming and appearance to the full standards of Christian Dior, make-up, nails and wearing of Dior watch and jewellery only.
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