Department Manager
3 weeks ago
Poste
We are looking for a commercial and driven Department Manager to lead the new Dior Menswear boutique in Selfridges Manchester. The successful candidate will be an inspirational leader who is able to build a strong team spirit and lead the team to the achievement of individual and shared goals with passion and enthusiasm. This is a full-time role which requires flexibility to work Monday to Sunday on early and late shifts.
Sales
Manage the department's sales performance and service
To make the most effective use of space and stock available by maximising sales and minimising wastage of resources through the
To ensure that the merchandise is displayed effectively using promotional material to reflect current demand.
Lead by example in client recruitment and development of client loyalty through CRM
Achieve the boutique capture rate and mystery result
Handle any situation with
Awareness of competitor activity and communicate this to the
Full knowledge of back office functions and boutique analysis (CRM, client recruitment, P&L, store activities, stock control, reports, VM rules etc).
Merchandise
Ensure that the boutique maintains the correct basic stock
Provide effective feedback, ensuring that popular selling lines are replenished on
Controllable costs
To control stock loss within Store budget and implement stock audits
To ensure that the boutique operates in accordance with Company administration systems and procedures to minimise losses.
Security
Ensure that the Company procedures on security in relation to theft/pilferage are adhered
To report all suspected shoplifters to Loss Prevention
To ensure that all staff are trained and know and follow the Company systems on: cash handling, credit authorisation, acceptance of cheques, arrangement of staff purchases, reporting of stock, cash and loss
Employee's relations and staff training/development
To take part in the recruitment, training, evaluation, motivation and development of the
Oversee and manage employee performance appraisals and highlight employees for
To communicate effectively in order to develop a stable team and a succession plan for your
Hold morning briefings and motivate the team to achieve the
Network with Dior management to share best practices. Health and safety
To ensure that Health and Safety policy and procedures are adhered to within the concession for both staff and
Profil
Previous management retail experience ideally in the luxury
Strong expertise in menswear
Excellent communication and relationship building
Outstanding sense of customer service, sense of initiative and commercial creativity with fashion
A passion for Christian Dior and our collections
Strong knowledge of fashion and trends
Fluency in a second language (preferred)
Information additionnelle
Additional responsibilities
To maintain the highest standards of housekeeping and retail standards within the
To participate in stock takes outside of normal working hours to ensure a smooth operation at all
To carry out any additional duties as directed by the Concessions Manager and the Retail
To be aware of all Company's and Department Stores policies and procedures such as till maintenance, store approval, induction days, events, etc...
Dior Ambassador with impeccable grooming and appearance to the full standards of Christian Dior, make-up, nails and wearing of Dior watch and jewellery only.
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