Programmamanager/MT-lid

2 weeks ago

London, United Kingdom EF Education First Gruppe Full time

The Program Manager role is an integral part of the academic team. A student facing position, the Program Manager provides substantive administrative support for our growing Undergraduate Program. This position supports all academic aspects of the day-to-day functioning of the Undergraduate Program in London, and in particular the work of the Deans, the Faculty and the Registry.
Work with the Program Coordinator and share responsibilities for various activities – in particular sharing ownership of myCourses (online learning management system based on Instructure’s ‘Canvas’ platform).
Collaborate with faculty to develop academic projects (such as HBC, HFL, Start-up Challenge, Social Impact Challenge etc.) Work with the Program Director and other Program Managers to support students on academic probation, going/returning from leave of absence, and any student requesting help with a transition to or from the school.
Assist the Deanery in handling academic disciplinary issues.
Provide clear and consistent management, oversight, and mentorship to students including academic advising.
Assist Registry and Deanery with basic student advice on course selection and online registration and providing academic coaching and/or welfare support as required.
Assist Deanery and Student Services with orientation, graduation and any other events as appropriate, as well as with student leadership training: Occasionally participate in weekend Open Houses and similar recruitment events, presenting to prospective students and parents.
Manage academic communications for online (myHult), email newsletters, screens and other media.
Provide support for all academic services and any other duties a s required.
Bachelor’s degree (Masters preferred) with significant experience of working in a student facing role.
Experience in academic administration preferred.
Be skilled with database management (particularly Salesforce) and excellent comprehension of Microsoft packages (particularly Excel).
Native English speaker or similar level of written and spoken English.
Highly analytical with excellent problem solving and project management capabilities.
Ability to balance long-term planning with short term objectives.
Creative and innovative personality, ability to conceptualize and implement processes to enhance the student experience.
Flexible approach to work and able to maintain composure in a fast-paced environment.
By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.
We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.
Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. Legal

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