Digital Senior Account Director

4 weeks ago

Loughborough Leicestershire, United Kingdom Imiawards Full time

Find jobs in the automotive retail industry
Orbital Recruitment are currently looking for an experienced Customer Account Manager for our client based in Huntingdon, Cambridgeshire.SummaryAccount manager support for allocated customer base and provide customers with accurate price quotations and excellent customer service. This is a great opportunity for someone who likes to travel and is looking for a career with a fast-growing company. Customer Service/Sales* Assist customers directly to support requirements via phone, fax, and e-mail.* Develop professional working relationships and rapport with customer contacts and sales representatives while effectively functioning as the Company’s representative to firmly, professionally, and accurately communicate Company policies and guidelines including product information and availability, and customer solutions based upon type of company, pricing, lead times, terms and conditions, ship dates, etc.* provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company.* Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.* Identify new business and further opportunities with existing customers to support business growth.* Understand and comply with the sales system, process, and maintenance of the contact database.* Adhere to and comply with the Quality Manual and procedures.Experience* Not essential, but desirable, two years of sales experience/administration in an aerospace or manufacturing environment.Computer Skills* Proficient with a personal computer and ability to type.Language Skills* Ability to effectively present information to customers.* Ability to respond to enquiries or complaints from customers.* Must be able to write professional correspondence and have strong customer service and persuasive sales skills.* English essential.* Don't forget to follow us on Facebook for the latest updates on new jobs roles, events and more

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