Digital Communications Officer

4 weeks ago


United Kingdom Refugee Action Full time

Contract: Permanent basis
Hours: Full-time. Some evening and weekend work may be required for which time off in lieu can be claimed.
Our vision is that refugees and asylum seekers will be welcome in the UK. This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience are eligible to apply.
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning.
Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
Strong understanding of how campaigning can achieve change and shift power.
Strong understanding of the role of digital tactics in the development and execution of campaign strategies.
Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.
Experience of maintaining and nurturing social media communities and creating impactful digital content.
Desirable: knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.
Experience using Adobe creative software – particularly InDesign and Premiere.
Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.
Experience working with website content management systems.
Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.
Please contact Mark Rowley at markr@refugee-action.Closing date: 23:59 on Sunday 28 April 2024
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
34,834 starting salary (salary range will increase to a max £37,336 via the length of service) per annum pro rata plus £4,087.Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford. We will consider UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home may be required).
Apply Refugee Action
Society Building, Regents Wharf, 8 All Saints Street



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