Senior Manager, Operational Resilience Oversight

Job Description Senior Manager – Operational Resilience Oversight Who We're Looking For We are looking for an experienced operational resilience/ business continuity professional with strong technical skills combined with the ability to communicate with and influence both technical and non-technical senior management. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. Team Overview The Non-Financial Risk function is comprised of several key teams: Operational Risk Cyber, Technology & Resilience Risk Compliance Assurance Risk & Compliance Frameworks, Governance & Reporting Physical Security The Cyber, Technology & Resilience Risk team operates as part of the second line of defence, providing oversight across Schroders. This team develops and maintains the tools and frameworks necessary for overseeing cyber, technology, and resilience risks. It collaborates closely with Global Technology, Information Security, and first-line business units to ensure such risks are clearly defined, assessed, managed, and reported. Key Responsibilities Include Overseeing the annual operational resilience self-assessment cycle, ensuring all in-scope entities self-assessments are board-approved. Programme management of the annual Business Continuity programme. Undertaking due diligence on critical third-party continuity and resilience capabilities. Maintaining and regularly testing crisis and incident management frameworks. Responding to client due diligence requests regarding Business Continuity and Operational Resilience. Overseeing cyber risks via the Information Security Risk Oversight Committee and through review of KRIs and KCIs. Collaborating with information security teams to ensure effective articulation, assessment, and management of cyber risks. Providing oversight of technology risk through risk control assessments and engagement on strategic technology initiatives. Monitoring cyber and technology-related risk events to ensure thorough root cause analysis and appropriate remediation. What You'll Do This position is responsible for providing robust oversight of the Group's approach to operational resilience and supporting the delivery of BC and Crisis Management capabilities, achieving compliance with applicable regulations. Primary Responsibilities Include Providing credible and effective oversight, support, and challenge to the business concerning operational resilience in alignment with relevant regulatory frameworks. Overseeing the UK annual operational resilience self-assessment cycle, including: Overseeing the scenario testing programme scope and approach including reviewing and attending severe but plausible scenario testing to ensure sufficiently robust Reviewing outputs from scenario testing to ensure vulnerabilities are clearly articulated and remediation plans are appropriate Ensuring the self-assessment and operational resilience approaches reflect ongoing guidance and feedback from the regulators Providing SME knowledge and experience to continually enhance the operational resilience framework and approach Overseeing regional compliance with operational resilience regulations including DORA, MAS BCM, FINMA Operational Risk & Resilience, including: Ensuring and facilitating effective co-ordination across regions to ensure alignment and compliance is delivered in a co-ordinated fashion Providing SME guidance and support to the first line in compliance with applicable operational resilience regulations Overseeing ongoing improvements to Business Continuity plans by leveraging industry best practice and collaboration with continuity coordinators and plan owners Evaluating and recommending enhancements to crisis communication strategies and supporting the first line to implement approved changes Reviewing exit strategies for significant outsourcing arrangements under both normal and stressed conditions to ensure aligned to best practice Maintaining up to date knowledge of global resilience regulations, including FCA/PRA Operational Resilience, DORA, MAS BCM, and FINMA Demonstrating strong understanding of cyber risks and what are effective response and recovery strategies for cyber incidents Applying insights from experience within leading financial services firms to support the business in driving enhancements across all operational resilience areas Drafting board-level reports for senior leadership and governing bodies Presenting confidently at governance committee meetings, when required The Knowledge, Experience And Qualifications You Need Degree-level education. At least 10 years of relevant experience, including in Operational Resilience and in two or more of the following areas: Business Continuity, Operational Risk, Cyber/ Technology Risk and/or Crisis Management, either in a first line, second line or third line capacity. Financial Services experience, preferably in Asset or Wealth Management. Proactive approach with strong written communication skills and attention to detail; ability to produce clear, accurate reports tailored to the audience. Strong analytical, logical, and problem-solving abilities. Effective interpersonal and influencing skills with a collaborative, team-oriented mindset. The Knowledge, Experience And Qualifications That'll Help Relevant technical qualifications in Business Continuity, Crisis Management, or Information Security. Working knowledge of Asset or Wealth Management. Consulting or Big Four experience. Experience in Investment Banking or Retail Banking within an Operational Resilience, Business Continuity or Operational/ Technology or Cyber Risk capacity. We Recognise Potential, Whoever You Are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.