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Training & Documentation Specialist (m/w/d)

2 months ago

United Kingdom Generis Full time

Generis Enterprise Technology Limited Job Title: Training Documentation Specialist (Remote)
Location: Remote – UK
Contract Status: Full-time / Permanent Staff - 40 hours per week Mon-Fri
Training Documentation Specialist

The Training Documentation Specialist plays a critical role in creating and maintaining training materials and documentation for internal and external stakeholders. This individual ensures that training materials are comprehensive, accurate, and accessible, supporting the organisation’s training objectives and initiatives.

Content Development:
Develop training materials, including manuals, guides, presentations, and multimedia content, to support various training programs.
Collaborate with subject matter experts (SMEs) and trainers to gather information and content for training documentation.
Ensure that training materials are aligned with organizational objectives, standards, and best practices.

Organise and maintain a central repository for all training materials, ensuring version control and accessibility for relevant stakeholders.
Regularly update and revise training documentation to reflect changes in processes, procedures, or technology.
Implement documentation standards and templates to ensure consistency and clarity across all training materials.

Quality Assurance:
Review and edit training materials for accuracy, clarity, and effectiveness.
Conduct usability testing and gather feedback from trainers and trainees to improve training documentation.
Ensure training materials comply with regulatory requirements and industry standards.

Training Delivery Support:
Assist trainers in preparing for training sessions by providing relevant materials, resources, and logistical support.
Develop supplemental materials, such as job aids and quick reference guides, to enhance the training experience.
Provide support during training sessions, including troubleshooting technical issues and answering participant questions related to training documentation.

Stay updated on industry trends, training methodologies, and technology tools for documentation and training delivery.
Identify opportunities for process improvements and efficiencies in training documentation development and management.
Collaborate with cross-functional teams to implement enhancements and best practices in training documentation processes.

Excellent skills in content authoring tools, such as Microsoft Office Suite and understanding of learning management systems (LMS).
Enthusiasm for creative design.
Excellent organisational skills with the ability to manage multiple projects and deadlines effectively.
Familiarity with instructional design principles, adult learning theory, and training evaluation methods is a plus.
Certifications in instructional design or technical writing are advantageous.

Generis is a fast growing and successful UK-headquartered developer of world-class Content and Regulatory Information Management technology for regulated industries globally. ISO 27001 accredited, eight of the top 10 global life sciences companies rely on Generis’ flagship Intelligent Content Services platform, CARA™ for critical document and information management, including AbbVie, AstraZeneca, Biogen, Gilead, Bayer, Pfizer, and Merck KGaA.

Today, Generis serves more than 600,000 users worldwide, across use cases ranging from RIM, Regulatory / R&D and Safety use cases to Clinical, Non-clinical, Quality GxP, CMC, Pharmacovigilance, Medical Information / Medical Affairs applications and more.

Our mission is to provide industry-defining implementations that are fast and intuitive to bring our customers an enjoyable and efficient experience. With no mandatory office and flexible working arrangements, we recognise and reward good work and recruit those with a positive can-do attitude.

Competitive starting base salary (dependent on experience)
Eligibility for discretionary performance/merit-based bonus
Pension
Private healthcare
Full-time remote working
Flexible working arrangements
Half day Friday policy
Wellness programme (bespoke to you) £1000 per year
£100 per month personal Uber allowance
Career progression and personal development