Project Support Officer
3 weeks ago
Oadby and Wigston Borough Council are looking to recruit Two Project Support Officers to support our Waste Transformation project on a fixed term contract until 31 st October 2024. This role is based at our offices at Brocks Hill Country Park.
The role is to provide advice and guidance on enquiries from residents by telephone, and other digital platforms relating to household waste and the increased enquiries that will be generated from the waste transformation project as well as providing routine administrative support to the project.
The successful candidate will have relevant administrative and customer service experience in a previous customer service role, dealing with customers in a variety of ways including face to face, over the telephone and other digital methods.
The ideal candidate will have:
- Excellent interpersonal skills
- The ability to communicate effectively with persons at all levels.
- Excellent written skills, effective organisation skills and good attention to detail
- Excellent IT Skills - Working knowledge of Microsoft Office, databases and using the internet.
- The ability to work well under pressure.
- The ability to work as part of a team and work on own initiative with minimum supervision.
- A flexible attitude and a genuine desire to help customers.
What this role has to offer:
- Great job satisfaction
- To be part of a positive and collaborative workplace with a strong culture that recognises employees are at the heart of what we do.
CLOSING DATE FOR APPLICATIONS: Sunday 12 th May Midnight
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