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Lead Data Operations Manager

1 month ago

Salford Greater Manchester, United Kingdom BBC Group and Public Services Full time

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Lead Agile Delivery Manager (Product Data Domains)

Data & Analytics

Permanent - Full Time

Salford, GB, M50 2QH Newcastle-upon-Tyne, GB, NE991RN London, GB, W12 7TP

BBC PUBLIC SERVICE B'CAST

Job Closing Date: 29/05/2024

THE ROLE

The BBC is making the shift from being a broadcaster that speaks to our audiences to being a service that is shaped by them and designed around their wants and needs whilst stimulating and delighting audiences around the world. To achieve this mission of being a Digital First BBC, we are building a data organisation which will lead cultural and organisational change. This includes transitioning the BBC to a data product organisation, evolving our data architecture, and embedding data capabilities company wide. 

The Data Operations team are a newly formed capability that’s mission it to enable agile and efficient data operations at the BBC, supporting the execution of its data strategy with innovation, integrity, and excellence. Their vision is to be at the forefront of the BBC's data-driven evolution, by driving agility and predictability within the Data organisation.


Interview process
At the BBC we value everyone’s time and to that effect we don’t run long or convoluted interview processes. 

The process will contain two steps:

1) A 30 Minute introductory call with the Head of Data Operations & Head of Data Domains focused on BBC values and your fit for the role and the culture.
2) A 90 Minute Panel Interview comprising of a pre-set case study applicable to the role, and a competency based assessment.

 

Responsibilities

As a Lead Agile Delivery Manager, you will be an Expert Individual Contributor but also as required Lead a team of Data Operations Managers. You will be an expert on delivering complex Data led initiatives across large organisations, often working across departmental boundaries and collaborating with stakeholders at all levels of the business. 

You will be accountable for the planning, delivery and overall day-to-day coordination and management of a portfolio of workstreams that underpins our Data Strategic Vision. Responsibilities are not solely however on delivery of projects, but also to drive adoption of Agile techniques, and a continuous improvement mindset across Data teams, coaching teams to be not only self-sufficient but self-optimising. 

Specifically, you will be responsible for:

• Fostering a culture of continuous improvement, promoting transparency, collaboration, and innovation in outcome delivery.

• Overseeing the Data portfolio & end-to-end delivery process, from project initiation to successful delivery. 

• Identifying and managing project risks, dependencies, and impediments, and implementing mitigation strategies to drive successful strategic outcomes. 

• Ensuring commitments to stakeholders are met and any alterations to expectations are fully documented and communicated. 

• Championing agile best practices, providing coaching and mentorship to teams and individuals, and facilitate the development of agile competencies.

• Collaborating closely with key stakeholders, including senior management, product managers, and development teams, to align on project priorities, timelines, and resource allocation.

• Working closely with finance, procurement, vendors & your data stakeholders to forecast, manage and control internal & external expenditure within the department ensuring strategic & commercial alignment.

• Facilitate cross-functional collaboration and effective communication among team members, stakeholders, and senior management.

Are you the right candidate

You would be:

• A Value and outcome-driven individual, possessing a positive ‘can-do’ attitude that strives to find the opportunity when faced with issues.

• Passionate about ‘being better’ with an ability to create an appetite for continuous improvement across the department. 

• An excellent stakeholder manager, highly collaborative, and an adapt senior-level influencer with great communication and presentation skills. 

• A pragmatic leader with the ability to see a problem, step in and then step out when appropriate. 

• A strategic, highly motivated thinker with the ability to thrive in ambiguity. 

• Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered. 

• Able to process and understand a variety of complex concepts quickly, and an appetite to learn and evolve.

• An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful.

You would have experience in:

• Deep working knowledge of Agile and how it can be implemented in a variety of models and organisations.

• Experience leading and delivering Data Led initiatives in large scale organisations.

• Creating leadership level communications, providing clarity & understanding on complex topics.

• Leading & navigating procurement processes and managing Vendor performance. 

• Coaching teams to utilise OKR’s to inform, guide and focus delivery.

• Creating & maintaining programme and/or project plans, with robust Risks management.

• Mentoring and coaching direct reports and other colleagues in great delivery practices. 

• Change management and leading multiple complex cross-functional teams in either industry or consulting environments. 

• Leading delivery for multiple teams including using metrics and reporting to drive change. 

• Making significant improvements to an organisation’s ways of working that has led to noticeable improvements in its success metrics. 

• The management of scoping and sizing of large complex pipelines of work. 

• Demonstrable experience working in a technical/systems/backend delivery environment. 


Beneficial would be:
• Previously worked in a Data environment or understand the key concepts of Data Product Management (Data Mesh)

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here.

 

DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.

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