ALM Sr. Solution Consultant

1 month ago

United Kingdom PTC Full time

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Our team is composed of passionate, customer-focused adoption practitioners dedicated to driving customer success. We thrive on empowering our customers to realize value and become champions of PTC’s solutions. Our commitment to excellence drives us to go above and beyond to ensure our customers' success—because when they succeed, we succeed. Together, we build lasting partnerships, unlock tangible business value, and create raving fans of PTC’s products and services.

Role Overview:

The ALM Adoption Architect is responsible for delivering Organizational Change Management (OCM) and adoption-related services to customers in the EMEA region, ensuring successful implementation and adoption of PTC’s ALM solutions. This role works closely with customers and internal teams to drive smooth ALM transformations, apply OCM best practices, support training initiatives, and ensure customer success. As a key client-focused role, the Adoption Architect will help customers fully leverage their ALM investments and achieve long-term value realization.

Key Responsibilities:

  • Deliver OCM and adoption services to customers in the EMEA region, focusing on maximizing the value of ALM implementations.
  • Apply OCM methodologies to guide customers through transitions and the successful adoption of PTC’s ALM solutions.
  • Collaborate with customers to ensure successful ALM transformations, engaging leadership, managers, and end users throughout the process.
  • Serve as the primary point of contact for OCM services in the EMEA region, ensuring delivery aligns with customer objectives and needs.
  • Provide guidance in developing training materials and best practices (e.g., "train the trainer") to ensure effective ALM user adoption.
  • Build trusted advisor relationships with clients, ensuring satisfaction and retention by delivering a seamless ALM adoption experience.
  • Participate in continuous improvement initiatives to enhance OCM methodologies and ensure industry-leading service delivery.
  • Partner with cross-functional teams to relay customer feedback, provide insights from customer delivery, and support continuous improvement efforts.

Qualifications:

  • Extensive experience in ALM and global system implementations, with proven expertise in applying OCM methodologies to drive adoption and value realization, and a strong track record of managing complex projects in fast-paced environments.
  • 7+ years of experience implementing global systems for large organizations, with strong proficiency in ALM systems.
  • Proven ability to manage customer relationships and support smooth transitions during system implementations.
  • Strong communication and presentation skills, with the ability to engage customers at all levels of the organization.
  • Experience working in the EMEA region, with an understanding of regional customer challenges and requirements.
  • Ability to work independently while collaborating with the global adoption team to align with business goals.

What Success in this Role Looks Like:

  • Key customers are successfully utilizing PTC’s ALM solutions and expanded capabilities.
  • Customer health metrics and satisfaction scores are positive, reflecting increased adoption and engagement.
  • OCM methodologies are consistently applied and shared across internal teams and partners to ensure success.
  • Customers are eager to participate in testimonials and share their success stories based on positive experiences.
  • Customers are leveraging additional PTC solutions beyond ALM, increasing the overall value delivered.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. ."

  • PLM Sr. Solution Consultant

    1 month ago

    United Kingdom PTC Full time

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is...

  • Solutions Architect

    2 weeks ago

    United Kingdom Pigment Consulting Full time

    Dynamics 365 CE Solution Architect Inside IR35 - £750 a day - Remote with Occasional Travel Pigment Consulting is a bold, disruptive, and collaborative digitally-enabled change and transformation consultancy. Fuelled by an urge to challenge the norm, we bring together an unrivalled solution to the change and transformation challenges across the UK...

  • IT M&A Consulting Manager

    2 weeks ago

    United Kingdom London Strategy Full time

    IT M&A Consulting Manager / Sr. Manager (German Speaking) We are looking for an experienced IIT M&A Consulting Manager / Sr. Manager with M&A experience who enjoys navigating the unknown and can innovate and develop novel approaches to project delivery while inspiring the team and having fun. The Project Manager will lead IT projects with our pharma clients...

  • The Solution Automotive Limited | Recruitment Consultant

    2 weeks ago

    United Kingdom The Solution Automotive Limited Full time €24,000

    Vacancy - Recruitment Consultant Freckleton, Preston The Solution Automotive Recruitment was established in 1999 and has built an unrivalled reputation in the world of motor trade recruitment. A family business with family values. We have an exciting opportunity for an experienced recruiter to join our established team. Our offices are based in...

  • D365 Solution Architect

    3 days ago

    United Kingdom ANS Group Full time

    ANS is seeking a highly skilled Solution Architect to join our Professional Services team. This role is integral to our delivery architecture, focusing on Business Applications, Power Platform, Azure, and Modern Workplace technologies. The successful candidate will support the Head of Business Applications in strategic initiatives, ensuring the delivery of...

  • D365 Solution Architect

    4 days ago

    United Kingdom ANS Group Full time

    ANS is seeking a highly skilled Solution Architect to join our Professional Services team. This role is integral to our delivery architecture, focusing on Business Applications, Power Platform, Azure, and Modern Workplace technologies. The successful candidate will support the Head of Business Applications in strategic initiatives, ensuring the delivery of...

  • IT M&A Consulting Manager

    2 weeks ago

    United Kingdom London Strategy Full time

    IT M&A Consulting Manager / Sr. Manager (German Speaking) Role & Responsibilities We are looking for an experienced IIT M&A Consulting Manager / Sr. Manager with M&A experience who enjoys navigating the unknown and can innovate and develop novel approaches to project delivery while inspiring the team and having fun. The Project Manager will lead IT...

  • IT M&A Consulting Manager

    3 months ago

    United Kingdom London Strategy Full time

    IT M&A Consulting Manager / Sr. Manager (German Speaking)Role & ResponsibilitiesWe are looking for an experienced IIT M&A Consulting Manager / Sr. Manager with M&A experience who enjoys navigating the unknown and can innovate and develop novel approaches to project delivery while inspiring the team and having fun. The Project Manager will lead IT projects...

  • IT M&A Consulting Manager

    2 months ago

    United Kingdom London Strategy Full time

    IT M&A Consulting Manager / Sr. Manager (German Speaking)Role & ResponsibilitiesWe are looking for an experienced IIT M&A Consulting Manager / Sr. Manager with M&A experience who enjoys navigating the unknown and can innovate and develop novel approaches to project delivery while inspiring the team and having fun. The Project Manager will lead IT projects...

  • ANS Group | D365 Solution Architect

    4 days ago

    united kingdom ANS Group Full time

    ANS is seeking a highly skilled Solution Architect to join our Professional Services team. This role is integral to our delivery architecture, focusing on Business Applications, Power Platform, Azure, and Modern Workplace technologies. The successful candidate will support the Head of Business Applications in strategic initiatives, ensuring the delivery of...

  • IT Solutions Consultant

    1 month ago

    United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Solution Design team The IT Solutions Consultant will be responsible for all...

  • IT Solutions Consultant

    1 month ago

    United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Solution Design team The IT Solutions Consultant will be responsible for all...

  • IT Solutions Consultant

    1 month ago

    United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Solution Design team The IT Solutions Consultant will be responsible for...

  • IT Solutions Consultant

    1 month ago

    United Kingdom Opus Technology Full time €3,000

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Solution Design team The IT Solutions Consultant will be responsible for all...

  • IT Solutions Consultant

    1 month ago

    United Kingdom Opus Technology Full time

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Solution Design team The IT Solutions Consultant will be responsible for all...

  • IT Solutions Consultant

    1 month ago

    United Kingdom Opus Technology Full time €3,000

    Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Solution Design team The IT Solutions Consultant will be responsible for all...

  • Solution Consultant

    2 weeks ago

    United Kingdom E-Solutions Full time

    As a Solution Consultant in the Global Delivery and Services function, you will play a pivotal role in transforming our clients' business operations by designing and implementing cutting-edge AI driven solutions. Your expertise will be crucial in architecting innovative systems that enhance customer experience through increased Self-Serve adoption,...

  • Solutions Sales Consultant

    1 week ago

    United Kingdom Endress+Hauser Group Full time

    Solutions Sales Consultant – (Instrumentation / Process Automation) UK Wide From £50k + Bonus + Company car + Benefits Role + Responsibilities for a Solutions Sales Consultant:Endress+Hauser is seeking a dynamic and results-driven Solutions Sales Consultant to join our regional teams. This role focuses on driving sales of our solutions offering within the...

  • Solutions Sales Consultant

    7 days ago

    United Kingdom Endress+Hauser Group Full time

    Solutions Sales Consultant – (Instrumentation / Process Automation) UK Wide From £50k + Bonus + Company car + Benefits Role + Responsibilities for a Solutions Sales Consultant:Endress+Hauser is seeking a dynamic and results-driven Solutions Sales Consultant to join our regional teams. This role focuses on driving sales of our solutions offering within the...

  • Solutions Sales Consultant

    7 days ago

    United Kingdom Endress+Hauser Group Full time

    Solutions Sales Consultant – (Instrumentation / Process Automation) UK Wide From £50k + Bonus + Company car + Benefits Role + Responsibilities for a Solutions Sales Consultant: Endress+Hauser is seeking a dynamic and results-driven Solutions Sales Consultant to join our regional teams. This role focuses on driving sales of our solutions offering...