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Design Services Designer
4 months ago
Service Designer
Devising user journeys that match specific user needs met by the scope of sanctions policy remit.
Applying service design-thinking to content in prototyped services, using a task-based mentality
Ensuring consistency of language and naming conventions across all content and prototypes – employing a sharp eye for detail
Removing redundant text/steps and introducing brevity at appropriate stages in the user's journey across the service
Taking an integrated approach that considers all content outside of prototypes along with prototypes, so online journeys are smooth.
Demonstrating an Agile mindset, a willingness to improve Agile capability, and a strategic, systems-thinking approach.
Using tools such as SharePoint to map and organise content and stakeholder lists, ensuring they are detailed and kept up to date.
Agile working
Strong background in either service or product design
Data-informed decision-making
This is an excellent role for an experienced Service Designer to support interesting and current projects around ensuring user needs are met across the organisation and its users.
