Housing Management Coordinator

4 weeks ago

Exeter Devon, United Kingdom Home Group Full time

Job Description - Housing Management Coordinator (24614)
Exeter (City Centre)
Permanent, Full or part time (37.Salary £24,664 per annum (pro rata), with great benefits including Health Cash Plan
Part time: Four-week rolling rota, working 1 x 11hr and 1 x 10.5hr shifts per week (working one in three weekends)
This is a great opportunity for an experienced Housing Management Coordinator to join our team here in ETAAS (Exeter Temporary Accommodation and Assessment Service). As a Housing and Property Guru, you’ll focus on enabling our customers to settle into ETAAS and complete a range of assessments, risk management plans and ultimately helping our customers to successfully maintain their future tenancy.
By providing an intensive housing management service, as part of our team, you’ll support customers to manage and maintain their tenancy and rent accounts .
Typical day as a Housing Management Coordinator
Our customers come from a range of backgrounds, all customers are over 18 and have experienced homelessness.
You’ll support our customers with housing benefit claims, making sure that these are received on their rent account.
Actively ensuring rooms are ready for the next customer who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms within set timescales.
Fancy going home each day knowing that you have helped change our customers lives for the better? Experience in managing a housing management caseload and overseeing landlord and housing management duties
Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
You’ll join our service manager Calvin and our newly formed ETAAS team in supporting customers rebuild their lives after periods of street homelessness or a breakdown in current accommodation. Four-week rolling rota to include working one in every three weekends, working 1 x 11 hr and 1 x 10.Based at our services in Exeter (2 x City Centre locations)
Passionate about supporting customers who need a helping hand to rebuild their lives.
Focus on Health and Safety compliance, keeping both services compliant with Home Group and National/Local legislation.
Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?Our tools and support help you when you need them.
Learn more about our benefits on our website.
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