Maguire Programme Manager

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Detailed job description and main responsibilities

DUTIES AND RESPONSIBILITIES

Learning Development

• Responsible for the high quality delivery of evidence based and pedagogically rigorous learning products and experiences for local, national and international audiences.
• Professionally and managerially responsible for the work of the specialist Communication Skills Trainers (band 7) - providing clinical supervision and expert advice on complex training/professional issues
• Advisor/specialist in the development and delivery of communication skills at an organisational level - working closely with Workforce Education on Training Needs Analysis
• Development of bespoke learning activities for a range of external, and internal clients.
• Lead on the development and implementation of evaluation of all outputs from the Maguire Unit, ensuring these inform ongoing service development and delivery. Identifying opportunities for research development.
• Deliver a variety of learning experiences, including workshops, masterclasses and academic programmes in specialist field at a foundation, intermediate and advanced levels.
• Deliver facilitation skills / teach the teacher training courses and provide advice and support to external facilitators on teaching skills and managing groups when appropriate.
• Provide supervision, coaching and mentoring for specialist professionals and receive personal supervision / coaching to facilitate this.
• Source of expert knowledge of the current research and development in specialist field, and communication skills
• Source of expert advice and practical support to specialist trainers and others across the Trust for managing complex and difficult group dynamics, complaints and resistance

Service Development

• Responsible for the development and delivery of a range of policies to support communication and interpersonal skills development across the organisation
• Be responsible for the ongoing development of a range of new learning products - including academic programmes
• Strategic development of partnerships where this will contribute to the development of Maguire products and building business development/research opportunities.
• Identify opportunities for the development and delivery of academic accreditation and re-accreditation processes including apprenticeship delivery
• Contribute to a linked strategy across a number of CE services to facilitate a variety of learning products
• Work alongside OD colleagues to develop organisation specific learning opportunities.
• Develop the MCSTU profile through collaboration with other units and groups on a national and international basis and to ensure all opportunities for collaboration and publication are optimised
• Play a lead role in the development of activities to support CE's EDI agenda, ensuring that all learning is informed by the latest evidence

Management of Resources

• Responsible for the management, leadership and ongoing development of all members of the team, employed and contractors, ensuring that the team has the necessary skills to deliver the needs of the service.
• Responsible for the budget, including ambitious income generation targets for the team.
• Professionally responsible for highly specialist Communication Skills Trainers
• Work closely with the Education Events Manager to ensure effective business management, and financial sustainability of the Maguire Team.
• Represent the Maguire Communication Skills Training Unit, when required, at various meetings and events within Christie Education, regionally, nationally and internationally when required to do so. Delivering presentations and research outputs at conferences and events.
• Responsible for the recruitment of new staff, in the light of service needs, portfolio development and changes in practice
• Any other duties as may be required from time to time and which are commensurate with the grade of the post.

Other

• Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs.
• Provide supervisory support to students undertaking research in applicable areas.
• Attend relevant mandatory updates
• Participate in the performance review process and annual personal development plan to enable achievement of objectives and management of learning needs

Person specification

Qualifications

Essential criteria

• Masters or equivalent in a communication or psychosocial area
• Teaching qualification at post-graduate level

Experience

Essential criteria

• Experience in the delivery of creative, experiential learning, on-line, face to face and hybrid
• Development and application of QA processes in learning
• Experience of developing and teaching faculty development workshops
• Experience of comprehensive evaluation and research output
• Experience of working with single or multi-professional groups
• Experience of delivering workshops to a wide variety of audiences dealing with challenge in a constructive and supportive way

Skills

Essential criteria

• Exceptional communication and interpersonal skills
• Ability to handle complex and difficult group dynamics and support and advise the team on handling difficult dynamics, complaints and resistance
• Ability to deliver contentious feedback to senior clinicians (inside and outside the organisation)
• Translating organisational and individual learning needs into comprehensive programmes
• Highly developed interpersonal skills
• Highly skilled in the delivery of presentations, running interactive sessions and facilitate role-play
• Leadership skills and the ability to manage team dynamics

Knowledge

Essential criteria

• Specialist knowledge and professional legitimacy in a field associated to the work of the team
• An informed understanding of research and developments in appropriate areas

Values

Essential criteria

• Ability to demonstrate the organisational values and behaviours

Other

Essential criteria

• Enthusiastic, calm and confident
• Acts in a professional manner at all times
• Working hours can be regular, but will involve additional and unsocial hours

The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description (PDF, 288.4KB)
• The Christie Values and Behaviours (PDF, 919.5KB)
• Strategy Brochure (PDF, 1.0MB)
• Hospital Parking (PDF, 116.3KB)
• Trust Membership - Christie Talent (PDF, 23.0KB)
• Travel to The Christie (PDF, 3.8MB)