Remote Service Engineer
1 month ago
We are looking for an experienced Service Engineer to join our After Sales team.
Working remotely and based around the M42 corridor, the role is to attend service calls and breakdowns in the South of England (area from South of Birmingham).
Competitive Salary (dependent on experience)
~24 days annual holiday + Bank Holidays
~ This is a full time, permanent position working 40 hours Monday to Friday, due to the nature of the role working hours must be flexible.
this is a superb opportunity to join a growing company who will offer you the autonomy to take ownership of the role.
As this is a senior role, reporting into the Operations Director, you will manage a small team and will have full responsibility and autonomy for inventory control through the manufacturing cycle, optimising production levels and increasing profitability.
This is a full-time, permanent position.
To carry out maintenance and repair services on Bespoke Infinity and Synergy curved and straight stairlift products, in clients’ homes, care homes and sheltered housing settings, to conduct surveys and to carry out occasional installations where necessary.
Relationship Building: building and maintaining strong customer relationships based on trust and
Problem Solving: identifying customer pain points, overcoming objections, and finding creative solutions.
Level 2 NVQ Diploma in Engineering Maintenance and Installation or previous relevant experience.
Full clean driving licence
Experience to conduct surveys desirable (although full training will be given)
Excellent communication and customer service skills with a compassionate nature and the ability to demonstrate and explain stairlift mechanics to clients
Previous experience of stairlift service and maintenance preferrable
Knowledge of electrical and/or mechanical engineering
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