Start Immediately- Customer Service Advisors needed.

2 weeks ago


BerwickuponTweed Northumberland, United Kingdom MARKS&SPENCER Full time

Customer Assistant - In Store Bakery - Berwick
Week 1 Sunday 0800-1315, Monday 1600-2115, Wed, Thurs, Fri 1600-2115
Week 2 Monday 1600-2115, Tues & Wed 1200-1715, Thurs 0600-1115, Saturday 1545-2100
Please be aware, this may not be held in your base store.
All new In Store Bakery employees will be expected to attend a 7-day training program within one of our Regional Bakery Hubs. This may not be your base store, but the closest Hub to you.
Age Restriction 18
This job role means we cant consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace..
Serve our customers efficiently, both on the shop floor and at service points
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time
High levels of customer service
Takes accountability for planning and managing own workload efficiently
Good level of digital capability
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



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