Commercial Business Partner
2 weeks ago
Overview
TEKsystems Group is a specialist in providing tailored Staffing and Services solutions to market leading clients. As the largest privately owned Staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.
With Staffing at the core of what we know best, we understand how important people are to any business, therefore at TEKsystems we invest in the training and development of our people, offering continuous opportunity to those who earn the right.
Our goal is to become the Staffing and Services company others aspire to be.
Role Overview
Responsible for ensuring a high level of service to customers and regional office employees related to driving the business forward whilst focusing on Profitability and Risk Management.
The CBP must develop strong relationships with their partners in the Senior Sales teams to provide financial support and analysis. They will act as an escalation point for the individuals that they support on office or client related issues.
It is imperative that the CBP understands and embraces TEKsystems’s internal culture and drives it through their work with both Sales and Corporate Services teams.
Key Responsibilities
- Being a trusted CBP to the Sales organisation
- Responsible for issue resolution and a key link into the back office / other Corporate Services functions
- Coaching sales on business acumen
- Driving delivery of the Annual Planning and Budgeting process
- Target setting and performance reporting
- Forecasting and helping the business take corrective action to achieve goals
- Commercial analysis – understanding of business, markets, clients and areas of risk/opportunity; helping drive future strategy of the business
- Active participation in commercial decisions
- Contract negotiation support – a key link between Sales Support/Legal and the Sales Team
- Client interaction – face to face meetings, negotiation, issue resolution, relationship building and maintaining a high standard of customer service
- Proactively identifies process gaps and needs, creates efficiency, and drives change for effective and efficient operations
- Working with Corporate Services functions (accounting, legal, tax, IT, human resources, facilities, etc.) to support the day-to-day operations of the region.
- Understanding and responding to risk – knowledge of laws, regulations applicable to the organisation
Knowledge and skills:
- BSc/BA degree or similar further education (ideally in a Business or Finance related subject)
- 4 + years post graduate experience in Operations, Commercial or Business Partnering role
- Experience in developing governance frameworks
- Good basic financial acumen (P&L, cashflow, balance sheet) and understanding of financial modelling, contract pricing and differing pricing models.
- Experience of Financial planning, analysis, budgeting, forecasting etc.
- Experience providing high standards of service to customers
- Impeccable written and oral communication
- Advanced MS Office skills (in particular Excel and PowerPoint)
- Comfortable leading negotiations on legal and commercial agreements (desirable)
- Knowledge of the legal environment relating to recruitment and provision of services (desirable)
- Any financial qualification or legal qualification is not a requirement, however, would be beneficial for the role.
Behaviours
- Commercial mindset with solutions-orientated approach
- Building relationships and communicating with a wide range of business stakeholders
- Comfortable in assessment of risks in an ambiguous environment
- Organised and able to manage time effectively
- Self-starter with high level of accountability and commitment to high quality delivery
- Able to manage a high workload with competing and demanding priorities
- Open to challenging current ways of working
- Fair, open and honest demeanour
- Managing upwards
- Conflict resolution between stakeholders
- Public speaking or presenting experience
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