Communications Co-ordinator

4 weeks ago


High Wycombe Buckinghamshire, United Kingdom Chiltern Recruitment Ltd Full time

Our client, owned by one of the fastest growing Franchise networks in the world, is looking for a Communications Co-ordinator to literally ‘hit the ground running’.

This role would be ideal for someone looking to develop their career in communications and would likely be a third step in their communications career. You will need to be experienced with the ability to work autonomously, but also as part of a team, who is a relationship builder and who can prioritise their workload with independence.

Responsibilities:

• Working alongside the Corporate Communications Manager to support the delivery of the Corporate Communications Strategy and Annual Operating Plan, supporting in the delivery of their vision, mission and company objectives
• Keeping the company informed and engaged through a planned and proactive internal communications calendar
• The day-to-day management and development of the intranet, including creating content plans which empower and inspire employee contributions
• Ensuring projects and campaigns are successfully communicated to employees by measuring and reporting on KPIs, including email open rates and intranet visits
• Working alongside the Corporate Communications Manager and Events Co-ordinator to support the successful delivery of internal events, including the development of messaging and presentations
• Working with the HR team to develop and deliver excellent staff engagement across the organisation and supporting key HR initiatives
• Regularly reviewing employee engagement initiatives and devising a continuous improvement plan to support the embedding of company culture and values across the business
• Developing an ongoing and regular staff newsletter to keep staff updated and to further embed the company culture and values
• Exploring latest trends in internal/corporate communications to ensure they are best in class.

Engagement: (Key Stakeholders, Internal & External)
• Company internal team (including HR)
• Leadership Team
• Department suppliers (Corporate Communications), including event and design agencies

KPIs: (How the Role with be Measured)
• Over 80% open rates for their internal newsletter
• Over 100 unique views per month on the staff intranet

Special Requirements:
• Excellent verbal, written and presentation skills with the ability to “tell the story”
• Experience of working in an internal communications and corporate communications role
• A thorough understanding of the internal communications of channel mix, with experience of communications technologies and channels, including SharePoint
• Experience of using social media channels, such as LinkedIn
• Experience of creating and implementing communications plans
• Ability to work autonomously
• Degree in Marketing/Communications/Public Relations (preferred)
• Ability to build strong relationships with stakeholders at all levels
• Excellent attention to detail and organisation skills
• Excellent PowerPoint skills, with the ability to create engaging and compelling presentations
• Experience in using Adobe Photoshop (desirable)
• Video editing experience (desirable)
• Personable with a “can do” attitude
• Highly organised, creative and with the ability to prioritise
• A relationship builder
• Autonomous and agile (i.e. with the ability to move at speed when decisions or directions are changed)

Hybrid Role:
Office based ideally Tuesday to Thursday (however first 4 weeks will be in the office 4 days a week)

Interview Process:
1st Interview: Initial Teams
2nd Interview: Face to Face (including a presentation and writing test)

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