Training Executive
3 weeks ago
Job Description
Are you an experienced Telesales Executive who is keen to take the next step in their career?
Diligent and self-motivated, you will be assisting the sales department in building relationships using the company’s consumer lead database. The role requires an individual with good attention to detail and a focus on customers, to help the wider sales team develop leads and deliver results.
Main Responsibilities of the Telesales Executive
Work with the road team to help develop contacts, appointments, & opportunities.
Work with the management team to develop and implement a strategic telesales plan.
Liaise with our trade base to evaluate requirements to identify and develop sales opportunities.
Manage and develop relationships and contact all database customers, ensuring records are updated detailing status, situation, and level of interest, and the removal of dead leads.
Achieve all given daily, weekly, and monthly targets.
Generate firm interest leads for the sales team to convert.
Provide weekly KPI reports.
Provide a product knowledge service and offer additional information to support research.
Ensure that the customers' needs are met.
Provide support to the sales managers where required.
Communicate and administrate potential presales problems prior to any issues arising.
Be the main point of contact for Park Finder queries and ensure updates are provided to the marketing team in a timely manner.
Work as part of the team, keep an organised, clean and tidy working environment, and plan work to ensure deadlines are achieved.
Take ownership of the Telesales Executive role and develop new relationships.
Deal with and log all customer sales enquires, e-mails, calls, & visits.
Ensure customer information and systems are maintained within GDPR regulations.
Cover other duties as required including visitor centre and greeting customers.
Telesales Executives with experience in any of the following fields would suit this role: sales, telesales, KPI's, client relationships, administration, customer service, lead generation, as a Sales Executive, Telesales Agent, Telesales Representative or similar role.
Benefits
~30 days holiday inclusive of statutory days
~ AVIVA AE pension scheme
~ Life cover - 1.5 x salary
~ Length of service loyalty holiday
Additional Information
Core hours of work:
8am - 5pm Monday to Thursday
8am - 12pm Fridays
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