Consultant, Customer Experience and Operations
3 weeks ago
Role purpose
As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success. What we are looking for
Experience operating within a customer service role or environment
Effective selling skills and the ability to drive commercial outcomes
History of successfully participating in and contributing to a team
Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
Strong communication and problem-solving skills
Working knowledge of skin care and skin care industry (advantageous)
Knowledge of hair care, body care, fragrance and home categories (advantageous)
This position is Part Time, 32 hours per week and operates an on-site working pattern.
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London, United Kingdom AESOP Full timeRole purpose As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive...
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