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Overall Job Description The successful candidate will have a proven competence of working on large-scale events / hospitality programmes for high-profile brands or organisations within the F1 team/sponsorship landscape, with four-plus years’ experience in client servicing / account management/onsite event management.
In this role you will be the central day-to-day contact for our client and have responsibility of the overall F1 Paddock Club hospitality programme delivery and management, reporting directly to the Account Director.
The programme also comprises off-track guest events at key F1 races of the season. You will develop and maintain strong relationships with clients and partners to understand their needs and expectations and ensure seamless and exceptional service throughout their hospitality experience.
An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend.
Lead the event planning from start to finish and oversee all deliverables
Onsite event lead – accountable for onsite programme deliverables
Pre-event project management including ROS, staff travel, hotel and logistics’ management, guest transport matrix etc.
Host guests onsite in the Paddock Club, delivering client-facing service excellence. Management of gala dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations
Utilise and manage supplier relationships to deliver projects on brief and within budget
Private suite management incl: oversite of build and set-up, guest activity management, gift distribution, staffing
Pre-event comms: guest invitation development, distribution, RSVP and tracking
Creation and distribution of pre-event guides and info packs
Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy). Pre-event and onsite
Full quality control over the account’s project management documentation
Act as reliable support for senior team members as well as providing line management and direction to more junior team members
Manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations
Produce measurable results as per the targets set by the client • Account reporting incl. Support with writing client responses, PPT presentations and reports for the client / Crunch
Must have F1 experience with an understanding of race weekend operations
Experience managing live F1 guest experiences and Paddock Club hospitality programmes is essential
Familiar with F1 accreditation management (guest and staff)
Happy to travel globally to races on a regular basis and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out)
Experience of event management processes and support beyond delivery of objectives alone
Organised with good time management, both independently and when working as part of a team
Experience of logistics and operations management including hotels, transport and venues
Excellent client servicing and communication skills
Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks
Confident with budgets, managing finance processes and account time management
Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members
Ability to speak another language is desirable
