Customer Service and Accounts Administrator
3 weeks ago
Civica make software that helps deliver critical services for citizens all around the world. From local government to central government, Education and health & care, over 5000 public bodies across the globe use our software to provide critical services to over 100 million citizens.Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that vision.
If you would like to champion the use of technology to drive public services around the world, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference for people
Working within our Healthcare Medical Billing Division you will be the main point of contact for a number of client accounts.
If you have good numerical skills / finance experience, have experience of high volume transactions and have a sharp eye for detail, and an excellent telephone manner this role could be for you. This is an administration / support role, not a sales role.
Good all round IT skills including MS Office
Experience of working in a busy office
Excellent telephone manner
Flexible
Creating billing, allocating payments, allocating incoming payments, managing aged debt, reconciliation, and reporting
Providing excellent support, ensuring all Doctors and Consultants receive a high level of care via phone and email
Financial Times - Diversity Leader 2022 : Top rated employer – Glassdoor: Our average length of service is 9 years.
• Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.
Building and maintaining an inclusive and supportive culture
At Civica, we’re committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel.
We are available for support when you need it most and actively encourage our people to reach out to us.
Our groups are for anyone who wants to support and ally with that community and include: Early careers, accessibility, parents and guardians, wellness, LGBTQIA+, race and ethnicity and many more.
Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2022.
Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.
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