Assistant Head of Quality Governance

4 weeks ago

Uxbridge Greater London, United Kingdom Central and North West London NHS Foundation Trust Full time

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Detailed job description and main responsibilities

  • Support with the implementation of The NHS Patient Safety Strategy to develop an improved safety culture across the division
  • Implement the Patient Safety Incident Response Framework across the division alongside the Divisional Head of Governance ensuring staff are supported to improve the quality of their incident recording and use incident data to identify early learning from incidents.
  • Improve reporting arrangements so that clinical staff have real-time insight into the quality and safety of the services they provide.
  • Oversee the development of Divisional Assurance Review Team visit program and night review schedule across the division whereby services are reviewed annually to identify good practice and where quality and/or safety concerns may exist in services. Involve service user representatives and Patient Safety Specialists in this work.

Person specification

Knowledge/Skills

Essential criteria

  • Ability to undertake clinical audit projects and incident investigation
  • Ability to work in isolation but also as part of a team
  • Interpersonal skills
  • Analytical skills
  • Able to write complex reports
  • Communications skills including good presentation skills
  • Managing complexity
  • Prioritisation skills
  • IT literate (intermediate level) in word, excel, power point
  • Group working skills
  • Facilitation
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Project management skills

Knowledge, Skills And Abilities

Essential criteria

  • Experience with incident reporting systems
  • Experience of working autonomously and on own initiative
  • Experience of delivering to deadlines.
  • Experience of analysing, interpreting and presenting data
  • Experience of writing reports and presenting data to diverse audiences.
  • Experience of team working
  • Experience of change management and putting ideas into practice
  • Project management experience or equivalent.
  • Significant relevant experience in quality governance Experience of working within the NHS.

Desirable criteria

  • Health / Social Sciences degree
  • Experience of using statistical software packages, such as SPSS
  • Experience of Quality Improvement Science methodology
  • Experience of using questionnaire design packages.
  • Experience of developing and delivering training
  • Experience of managing or supervising staff.

EDUCATION AND QUALIFICATIONS

Essential criteria

  • Educated to degree level or equivalent experience.

Desirable criteria

  • Health / Social Sciences degree

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

Documents to download

  • Assistant Head of Quality Governance JD and Person Spec (PDF, 448.4KB)
  • CNWL Staff Networks (PDF, 320.0KB)
  • CNWL Values (PDF, 182.9KB)
  • CNWL Reward and Wellbeing Handbook 2020 (PDF, 1.1MB)
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