Apprentice Business Services Administrator

3 weeks ago

Manchester, United Kingdom Uniting Holding Full time

Service Operations Administrator (Apprenticeships)
Location: Hybrid - Manchester Universal Square & home. Full-Time
Contract Type: Permanent
We are looking for a Service Operations Administrator (Apprenticeships) to join our team.
As Service Operations Administrator, you'll provide a smooth learner experience throughout their Apprenticeship, from the start of their Apprenticeship, from scheduling their functional skills exams to scheduling of End Point Assessment activities for achievement of their Apprenticeship, ensuring all data is complete and correct, and is processed in a timely way.
A detailed job description can be viewed here , alternatively, you can copy and paste the following link into your web browser: bit.ly/3P5e0bl
This role is ideal for someone with a good eye for detail, who likes to follow a clear path from A to B, and who takes pride in the quality of their work.
Demonstrate a willingness to help and support other members of staff within the team.
Passionate about quality and delivering an excellent service to our customers.
Able to articulate a clear and compelling message both verbally and in writing.
Able to work independently as well as part of a remote team with joint KPI’s and goals
Focused on quality and delivering against targets.
Kaplan Professional is a leading provider of apprenticeships, accountancy/tax/finance & banking courses, and professional assessments. For almost 80 years, we've helped shape the development and careers of finance professionals.

We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.
Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.
Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. Empower and support
• As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
• 28 days annual leave + option to purchase more
• Season ticket loan and cycle to work scheme
• Big discounts on Kaplan courses for you and your family
• Private medical, income protection, and life insurance
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
Shortlisted applicants will be invited to attended an online interview as part of the recruitment process.
Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
This role involves working with learners who are under 18 years old and is exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. Our Suitability of Ex-offenders Policy is available on the careers page of our website .
Please be aware that it is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team recruit.We believe equality, diversity, and inclusion - of culture, experiences, and perspectives - are paramount to creating success and opportunity in an ever-changing world. This includes making sure people with disabilities are given the opportunity to bring their best.

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