Experience Designer- Researcher

4 weeks ago


City of London Greater London, United Kingdom Anson McCade Full time

User Researcher Day Rate: Up to £75,000 +10% Bonus
Location: London - Hybrid
In office: 2-3 days per week

A Digital Design Consultancy seeks an influential User Researcher to help design and implement a transformative Government Digital Service (GDS).

Identify Research Needs: Determine essential research requirements and select appropriate methods for each project.
Develop Research Plans: Develop and present clear research plans outlining goals and methodologies to ensure team alignment.
Conduct User Research: Lead user research activities, including moderating sessions and preparing discussion guides to gather authentic feedback.
Generate Insights: Analyse diverse research findings to extract actionable recommendations that drive improvement.
Create visual representations of user journeys and experiences to clarify complex data.
Previous experience working on Government Digital Service (GDS) projects.
Active SC Security Clearance.
Experience as a User Researcher (UX) in public services, either directly or through consultancy firms, with a focus on data-driven decision-making.
Proven ability to design and execute effective research plans that achieve project objectives.



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