French Customer service

4 weeks ago


London, United Kingdom in Newbury Full time

Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.
Answer customer inquiries in French promptly and professionally Resolve customer complaints and issues in a timely manner Provide product information and guidance to customers Work collaboratively with other team members to ensure customer satisfaction Maintain accurate and up-to-date customer records Identify and escalate any issues or trends to management as needed Requirements:
Fluency in French (both written and spoken) Strong communication and interpersonal skills Proven customer service experience Ability to multitask and prioritize in a fast-paced environment Knowledge of CRM systems and customer support tools Ability to work independently and as part of a team Flexibility to work occasional evenings and weekends as needed If you are a French-speaking individual with a passion for customer service, we want to hear from you
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