Retail Customer Service Expert

3 weeks ago


Wilmslow Cheshire, United Kingdom Pendragon PLC Full time

Stratstone Porsche Wilmslow
A competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.
to work for an industry game-changer with inspirational people, and the opportunity to thrive in your career?
As a Product Expert, you’ll play a key part within one of our game-changing retailers, working with one of the best brands in the business and supported by our experienced leaders. At Stratstone, our Product Experts are responsible for managing the influx of new and prospective enquiries received, through calls and all digital channels. You’ll provide customers with a warm introduction to our brand while collecting essential information about their needs and ensuring the enquiry is seamlessly transitioned to one of our seasoned Sales Executives.
Being a true expert and fully knowledgeable on our products and services, ensuring you build a genuine passion for the brand and are motivated to represent it with pride and excellence
Collaborating with the Digital Expert/Marketing team to provide content for a variety of Social Media streams Providing in-depth insights to our associates about products and technological updates
Securely maintaining accurate enquiry information and providing ad-hoc administrative support to our dealership
Equipped with previous customer-facing experience, preferably within the automotive or retail industry
Proficient in utilising computer systems with full knowledge of Microsoft packages
Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. Diversity is Our Strength:
Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities.



  • Wilmslow, Cheshire, United Kingdom TUI Cruises GmbH Full time

    Joining the TUI Retail Team as a Store Manager at our Handforth Dean shop , you’ll support and lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday...


  • Wilmslow, Cheshire, United Kingdom TUI Cruises GmbH Full time

    Joining the TUI Retail Team as an Assistant Manager at our Handforth Dean shop , you’ll coach and develop a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved...


  • Warrington, Cheshire, United Kingdom American Golf Full time

    At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant,...


  • Warrington, Cheshire, United Kingdom Customer Success Full time

    Talos360 - Where Innovation Meets Exceptional Service! At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to provide our cli...


  • Macclesfield, Cheshire, United Kingdom Inchcape Retail Limited Full time

    Service Advisor Audi Macclesfield Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers.As a Service Advisor youare the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a...


  • Chester, Cheshire, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is a renowned entity in the FMCG industry with a global workforce of over 1000 employees. With a growing presence in the UK, they are committed to delivering quality products and services to their customers. Job Description This exciting role will design, implement and lead the Customer Service process: In the early stages...

  • Retail Assistant

    4 weeks ago


    Wilmslow, United Kingdom Boots Full time

    Summary Job Reference: - 220181BR Wilmslow, Kiln Croft Lane Permanent **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a...


  • Wilmslow, United Kingdom Jon Richard Ltd Full time

    Jon Richard is a leading ladies’ fashion jewellery company, operating as a concession in high street department stores, throughout the UK and Middle East. Jon Richard continues to strive for excellence and to source key pieces to create the hottest looks of the season. We seek inspiration from every corner of the world, sourcing trends and styles from the...

  • Shop Assistant

    2 weeks ago


    Wilmslow, Cheshire, United Kingdom Sweaty Betty Full time

    Store Assistant - Wilmslow- 12 hours per week The beating heart of all our stores, our Store Assistants bring their contagious passion to work every day, going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have...


  • Wilmslow, Cheshire, United Kingdom Fawkes & Reece (North) Full time

    Customer Care Administrator 9 month fixed term contract The company are a Five Star builder who have a requirement for a Customer Care Administrator to provide maternity cover over a 9 month period. The role - To assist and support the Customer Care Manager and Head of Customer Care in providing a high quality service to our customers, safely,...


  • Wilmslow, United Kingdom Hoopers Department Store Full time

    **Sales Consultants - Hoopers Wilmslow** We currently have a fantastic opportunity for a Sales Consultant in Menswear at our beautiful Wilmslow store. **About Hoopers** - A special place to discover inspiring fashion, accessories and beauty - Independently owned group of Department Stores, with strong family values at the centre of our business - Proud of...


  • Wilmslow, United Kingdom Hoopers Department Store Full time

    **Sales Consultants - Hoopers Wilmslow** We currently have a fantastic opportunity for a Sales Consultant in Ladies Fashion at our beautiful Wilmslow store. **About Hoopers** - A special place to discover inspiring fashion, accessories and beauty - Independently owned group of Department Stores, with strong family values at the centre of our business -...


  • Wilmslow, United Kingdom Love Success Plc Full time

    **Customer Services Advisor**: - Job Reference: m778 - Date Posted: 17 March 2023 - Recruiter: Love Success plc - Location: Wilmslow, Cheshire - Salary: £12.00 to £13.00 Per Hour - Sector: Call Centre / Customer Service - Job Type: Temporary - Duration: ongoing - Work Hours: Full Time **Our client, an online classic women's clothing brand are looking for...


  • Macclesfield, Cheshire, United Kingdom Marks & Spencer Plc Full time

    Customer Assistant - Operations - Barracks Mill Macclesfield SF Customer Assistant - Operations - Barracks Mill Macclesfield SF Store: Barracks Mill Macclesfield SF 00 per hour Contract: Permanent ALL APPLICANTS MUST BE OVER 18 YEARS OLD TO APPLY. As the face of the business, you will be the voice of our customers helping us to continually...


  • Wilmslow, United Kingdom MERJE Ltd Full time

    In-office, full-time role based in Wilmslow £22,000 plus benefits Monday - Friday NO WEEKENDS Are you looking for a career within a growing business who invest in you and their people? Do you want your next role to be challenging where career progression opportunities are encouraged? We are searching for multiple in-office Customer Service...


  • Wilmslow, United Kingdom catherinewhyterecruitment Full time

    **Customer Service Administrator - £22000 + generous benefits** **Monday to Friday, flexi time, 8 hours per day, Monday to Friday.** Record quotations, update customer details and any additional information on the company’s systems, ensuring data privacy, GDPR is adhered to at all times. Resolving customer queries and issues that may arise and...


  • Ellesmere Port, Cheshire, United Kingdom Marks & Spencer Plc Full time

    Saturday 05.As the face of the business, you will be the voice of our customers helping us to continually improve. Serve our customers efficiently, both on the shop floor and at service points · Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities · Proactively engage with customers to understand their...

  • Service Advisor

    7 days ago


    Wilmslow, United Kingdom Stratstone Porsche Full time

    **Service Advisor** **Stratstone Porsche Wilmslow** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...


  • Ellesmere Port, Cheshire, United Kingdom The Kay Group Ltd Full time

    Retail Customer Service Manager-Ellesmere Port Service Station, Ellesmere Port Due to petroleum licensing regulations applicants MUST be 18 years of age or above. £27,500 to £29,000 depending on experience with OTE bonus £8000 Employee Benefits 15% Off In Store, 5p per litre off fuel, Loyalty Bonus, Cycle to Work Scheme, Quality Bespoke Uniform About...


  • Cheshire, United Kingdom The Recruitment Business Full time

    **SENIOR LEADERSHIP** **Client Services Director/Group Account Director** **North West** **Package: Up £75k** **Hybrid: 2days onsite** Client Services Director/Group Account Director wanted to lead some of the biggest retail brands as part of a renowned agency network! This awesome agency is recognised for working with some of the best retail brands...