Reception / Customer Service Apprentice

3 weeks ago


United Kingdom Resource Matters Ltd Full time

My client is a market leading company within the manufacturing sector. Due to their ongoing expansion they have an opportunity for a Customer Services Apprentice to join their team.
Customer Services Apprentice
The Apprentice will be working towards the responsibilities of a Customer Services Advisor as follows:
Liaising with the relevant internal department, collate the necessary test data to support the chosen specification. Actively promote quality.
Ensure approvals are sent to the lab in good time ready to be sent to the customer, chase shade approvals with the lab/customer if necessary for the accounts worked upon.
Complaints - Raise, investigate and provide solutions with QA - respond to customer.
Range & New Developments - actively sell product range to customers, provide an agreed service level.
Administration -Any sales admin duties aligned with the accounts.
Key Skills For This Apprenticeship Are
Computer Literate, Excel essential
Committed to delivering high quality results to both customers and colleagues.
This is a great opportunity to develop a career with a progressive company #J-18808-Ljbffr



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