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Customer Support Sales Advisor

1 month ago

United Kingdom Brook Street Full time €23,000

Customer Sales Advisor
All potential candidates should read through the following details of this job with care before making an application.
Minimum Requirements: 1 years targeted sales experience within the last 3 years.
Location: Remote, Mainland UK only
Competitive salary and bonus: £23,000 plus average bonus earning potential of £4,800 per annum. Uncapped bonus
5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.
Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.
Right now, we're recruiting Inbound Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.
As a Customer Sales Advisor in our busy Customer Service and Sales department, you'll be the first point of contact for customers who have a wide range of issues such as billing queries, quotes or account changes etc. Provide excellent customer service and register appliances efficiently.
Use your brilliant sales and communication skills to upsell products that provide peace of mind.
33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
Sales bonuses - Each month you'll get the chance to earn some extra take home pay
Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
Pension scheme - Matched employer contributions up to 5% of basic salary
Life assurance - Employer funded cover of 4x basic salary
A free annual D&G protection plan - Access to discounted rates for family and friends too
Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes
In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
5 hours per week, Monday - Sunday 8am - 8pm working 1 full weekend and 1 Saturday in a 5-week shift rotation.
Working from home
1 years continuous and targeted sales experience within the last 3 years
A background in targeted sales and customer service
A driven mindset with strong customer service and sales skills and a love for hitting targets
Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
A team player committed to creating an excellent customer experience
Immediate interviews available. Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.
Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.