Customer Training Support Advisor

1 week ago

United Kingdom Propel Finance Full time

Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology.
From this continued success we are now looking to recruit a Customer Service Advisor to allow us to continue our exciting growth plans.

Our aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. We are an ambitious, innovative company with a growing reputation within the asset finance market, looking for someone who is passionate about delivering exceptional customer experience and self-development. Reporting to the Customer Service Team Leader, a Customer Service Advisor plays a key role in delivering an excellent customer Journey during the length of a customer’s agreement.

Resolve customer queries over the phone and email in a professional and timely manner.
Maintain thorough and accurate agreement records within their bespoke administration system.
Build and maintain a strong knowledge of core leasing products and services in asset finance.
Provide support to customers regarding future and past transactions on their agreement.
Responsible for the correct collection of customer payments
Manage any incoming payments to customer accounts and administer customer refunds.

Customer Service experience with excellent verbal and written communication skills
IT Literate – Word, Excel, Outlook
Previous administration experience within Financial Services industry would be beneficial.

At Propel, we embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you’ll never be too far away from colleagues.

This is a hybrid role, with 2 days per week in the Newport office, giving you the best of both worlds.

25 days annual leave + bank holidays
~ Competitive Salary
~2 additional days holiday after 5 years’ service
~ Buy additional annual leave (up to 5 additional days)
~ Company Private Medical Insurance (PMI) (opt in)
~ Medicash Payment Plan (Opt in with discounted rates)
~ Subsidised gym membership at £15 a month (Newport only)
~ Half day seasonal shopping
~ Auto enrolment pension – 3% employer contribution subject to eligibility
~ Life Assurance 3 x basic salary
~ Electric Car Scheme
~ Cycle to Work Scheme
~ Employee Assistance Programme available 24/7
~ Company events and reward schemes


We are proud to be a member of Stonewall’s Diversity Champions programme and are committed to improving workplace inclusion.

The Curve Group is Propel’s outsource partner for Recruitment and a "Data Processor". You can find their privacy policy here:

  • Customer Training Support Advisor

    2 weeks ago

    United Kingdom CSI Leasing Europe Full time

    Freedom Tech is a subsidiary of CSI leasing Europe. We are primarily an Asset Finance company and offer innovative financing solutions for all technology purchases to schools and businesses. We are currently looking for someone to join our Tech 4 Learners team in Windsor as a ‘T4L Parent Support – Customer service advisor’, primarily working with...

  • Customer Training Support Advisor

    1 week ago

    United Kingdom Chartered Insurance Institute Full time €24,000

    Remote, London – City (Please note you will have to complete 4 weeks training onsite) Full time, Permanent A vacancy has arisen for a full-time Customer Service Assistant within our Customer Service Team. An integral role to successfully serving our members and customers at the CII, the Customer Service Assistant will be responsible for providing an...

  • Customer Training Support Advisor

    1 week ago

    United Kingdom Chartered Insurance Institute Full time €24,000

    Remote, London – City (Please note you will have to complete 4 weeks training onsite) Full time, Permanent A vacancy has arisen for a full-time Customer Service Assistant within our Customer Service Team. An integral role to successfully serving our members and customers at the CII, the Customer Service Assistant will be responsible for providing an...

  • Customer Service Advisor

    1 month ago

    United Kingdom Search Full time

    We are currently seeking a Customer Service Advisor to join our team in Perth on a temporary basis for an eight-week campaign, with the potential for extension. This is a full-time opportunity with a hybrid option once trained, working in the head office of a UK-wide organisation. full time, hybrid 12 - 12.50 per hour Key responsibilities include:-...

  • Customer Service Advisor

    1 week ago

    United Kingdom Get Recruited Full time €30,000

    CUSTOMER SERVICE ADVISOR FULLY REMOTE UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT THE OPPORTUNITY: Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and...

  • Customer Service Advisor

    1 week ago

    United Kingdom Get Recruited Full time €30,000

    CUSTOMER SERVICE ADVISOR FULLY REMOTE UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT THE OPPORTUNITY: Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and...

  • Customer Service Advisor

    2 weeks ago

    United Kingdom Russell Tobin Full time €22,000 - €23,500

    Title: Customer service advisor Client: DXC Technologies Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House Hours: 37.5 hours per week Length: 6 months Contract Basis with the view to go perm. Pay: £22-£23.5K per year The client is a major UK High Street bank looking for colleagues to join the team of Customer Service Advisors ...

  • Training Advisor

    4 days ago

    United Kingdom Marriott Recruitment Ltd Full time

    Do you enjoy identifying Training needs? Are you working in an Apprenticeship environment? Do you want to continue as a Training Advisor and work with experts? Reporting to a Training Advisor Manager who will genuinely support and encourage you to be the best that you can! As a Training Advisor you will:- Be accountable for liaising with potential...

  • Christmas Customer Advisor

    3 weeks ago

    United Kingdom Boots Full time

    Christmas Customer AdvisorJoining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later...

  • Christmas Customer Advisor

    3 days ago

    United Kingdom Boots Full time

    Christmas Customer AdvisorJoining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later...

  • Customer Support Advisor

    3 months ago

    United Kingdom Succeed Recruitment Solutions Full time

    Salary and benefits £21,000 plus travel industry incentives & excellent benefits Contract length Permanent, Full time Locations UK wide and home-based Show all locations **Locations**: **Customer Support Advisor - Homebased UK Wide** is available in the following locations: - Home-based - England - Bedfordshire - Berkshire - Bristol -...

  • Customer Care Advisor

    1 week ago

    United Kingdom Language Matters Recruitment Consultants Ltd Full time €27,000

    Job Reference: PG 24927.3 Job Title: Customer Care Advisor - Luxury Brand Job Type: Contract (5 month fixed term contract until 31st January) Location: Central London (flexibility to work hybrid after training) Salary: £27,000 per annum An exciting role has arisen for a Customer Service Advisor to join a successful Luxury Retail and e-commerce team...

  • Customer Care Advisor

    1 week ago

    United Kingdom Language Matters Recruitment Consultants Ltd Full time €27,000

    Job Reference: PG 24927.3 Job Title: Customer Care Advisor - Luxury Brand Job Type: Contract (5 month fixed term contract until 31st January) Location: Central London (flexibility to work hybrid after training) Salary: £27,000 per annum An exciting role has arisen for a Customer Service Advisor to join a successful Luxury Retail and e-commerce team...

  • Customer Support Specialist

    2 weeks ago

    United Kingdom Parkside Recruitment Full time

    Our client, a global luxury footwear brand, are seeking a Customer Care Coordinator to join a very welcoming and friendly team on a temporary basis for 12-16 weeks. The role has the potential to go permanent for the right candidate. The ideal candidate will provide exceptional service to all International end consumers across proprietary websites, as well...

  • Customer Service Advisor

    2 hours ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS* REPORTS TO: Head of Customer Service DEPARTMENT: Customer Services LOCATION: Remote HOURS: Mon-Fri: 9am-5pm COMPANY PROFILE Solace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo...

  • Customer Service Advisor

    15 hours ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS* REPORTS TO: Head of Customer Service DEPARTMENT: Customer Services LOCATION: Remote HOURS: Mon-Fri: 9am-5pm COMPANY PROFILE Solace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo share a...

  • Customer Service Advisor

    1 day ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS*REPORTS TO: Head of Customer ServiceDEPARTMENT: Customer ServicesLOCATION: RemoteHOURS: Mon-Fri: 9am-5pmCOMPANY PROFILESolace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo share a dynamic...

  • Customer Service Advisor

    2 days ago

    United Kingdom Solace London Full time

    JOB TITLE: Customer Service Advisor *MATERNITY COVER: 6-8 MONTHS*REPORTS TO: Head of Customer ServiceDEPARTMENT: Customer ServicesLOCATION: RemoteHOURS: Mon-Fri: 9am-5pmCOMPANY PROFILESolace London is a British Womenswear brand founded by Laura Taylor-Ferguson and Ryan Holliday-Stevens in 2013. Long-time friends and collaborators, the duo share a dynamic...

  • Welsh Speaking Customer Advisor

    3 weeks ago

    United Kingdom Supertemps Ltd Full time

    Showcase your passion towards customer service within a well-established, caring organisation. Provide support to the authority and its service users in a role that will lead you into a new career! In the Customer Advisor job, you will be: First point of contact for all customers requiring tenant advice and guidance Responding to any requests, queries or...

  • Customer Service Advisor

    24 hours ago

    United Kingdom Connells Group HQ Full time

    Job DescriptionLocation - Ty Croes Cwrlwys Valegate Retail Park, Cardiff.Days & Hours - Mon - Fri, 8:30am - 5:00pm (1 hour lunch)Employment Type - Full-time, permanentSalary - GBP22,400.00 per annumWe're looking for a highly motivated Property Administrator to complement our fantastic team in our Lettings Support Centre in Culverhouse Cross, Cardiff. As...