Hotel Manager

3 weeks ago

Fort William Highland, United Kingdom Crieff Hydro Limited Full time

One of the family...
The clue is in the name. We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small and all offer good food & drink, great beds and a ton of outdoor and indoor things to do and a fun place to work.

The Isles of Glencoe Hotel
The Isles of Glencoe Hotel is in a spectacular spot. A place where our guests come to explore but also kick back and soak up our service, food, drink and spectacular views. Our team also know a thing or two about the area as they’ve scaled mountains, explored lochs and found some much-loved spots to explore.

About the role

We’re looking to find someone who is a self-starter, driven and with the vision to combine their commerciality with a commitment to delivering both a great customer experience and the ability to lead, motivate and engage the managers and team members who work for them. You’ll understand what it means to really “walk the walk” as a leader and what it takes to drive a coaching culture with your teams.
You’ll have overall responsibility for the running of the hotel, growing and developing the business.
Building strong relationships with a diverse set of stakeholdersincluding internal business partners (e.g. in Sales, Marketing, IT, People… the list goes on), will be key to success in this role.

What we need from you:

  1. You’ll have significant experience in a General Management leadership role, know what it takes to be based and successful in a rural setting and be comfortable across both the leisure and group markets and have a significant F&B background.
  2. You’ll have good financial management skills and be commercially astute at managing risk and opportunities.
  3. You’ll have excellent interpersonal skills, with the ability to both lead and work within a team and motivate people to deliver a great performance. Knowledge of how to develop and coach people and teams is also key to this role.
  4. You’ll have an understanding of current issues affecting Scottish tourism including changing population demographics, customer and employee trends and a knowledge of the social and economic environment.

What you’ll get from us

  • The chance to work in a friendly, forward thinking company with investment as a priority.
  • Great b enefits – including pension, and discounts on leisure membership, food and hotel stays
  • Live in accommodation may be available

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