Sales Coordinator

3 weeks ago

Welwyn Garden City Hertfordshire, United Kingdom Caffeine Limited Full time

 

Job Profile:  Sales Coordinator (Office Based) - Welwyn Garden City

Location: Welwyn Garden City, United Kingdom

Salary:

Caffeine Limited is a family business with a passion for coffee and the hospitality sector. Over 40 years we have earned a reputation for unrivalled service excellence, making us one of the leading coffee machine suppliers for a wide range of businesses.

Due to new customer acquisitions and business expansion, we are currently seeking a detail-oriented and organised Sales Coordinator to join our growing team. This role will be based in our Welwyn Garden City office and will play a crucial part in supporting our sales team and ensuring smooth operations.

Responsibilities:

- Assist the sales team in the coordination and administration of sales activities, including order processing, invoicing, and delivery scheduling.

- Maintain accurate and up-to-date customer records in the CRM system.

- Respond to customer enquiries and provide product information and support as needed.

- Collaborate with internal teams, such as logistics and customer service, to ensure timely and accurate order fulfilment.

- Prepare sales reports and analysis, providing insights and recommendations to the sales team and management.

- Assist with the preparation of sales presentations and materials.

- Coordinate and schedule meetings, appointments, and travel arrangements for the sales team.

- Monitor inventory levels and coordinate with the operations team to ensure product availability.

- Support marketing initiatives by coordinating the distribution of promotional materials and samples.

- Stay updated on product knowledge and industry trends to effectively communicate with customers.

Requirements:

- Previous experience in a sales support or coordination role, preferably in the coffee industry or related field.

- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.

- Excellent attention to detail and accuracy in data entry and record-keeping.

- Proficient in using CRM systems and Microsoft Office Suite.

- Strong communication and interpersonal skills, with the ability to work effectively with internal teams and external customers.

- Self-motivated and proactive, with the ability to work independently as well as collaboratively within a team.

- Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.

- Knowledge of coffee machines and related products is a plus.

- Flexibility to assist with occasional weekend or out-of-office events.

  • We offer a competitive salary and a supportive work environment. If you have the required experience and skills we would love to hear from you.

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