Commercial Account Handler, Flexible Working

4 weeks ago


Leeds, United Kingdom Headway Recruitment Full time

Service Account Handler - Based Leeds, LS18

Our client is an ambitious, forward-thinking global business who build transformative solutions for their customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. They support their customers with a range of products and services to meet their needs.

Their mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of their offering. With their leading e-mobility solutions, they are committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

They pride themselves on being at the forefront of technology innovation and they are inviting you along on this journey.

The role of Service Account Handler is really important to them. You will be responsible for supporting the broking team with administration and customer service duties for fleet and commercial clients.

Processing mid-term adjustments and cancellations on existing policies
Solving customer queries throughout the life of their policy and general administration - document processing, letter writing, dealing with the setting up/cancellation of direct debits
A friendly and professional telephone manner with excellent customer service
Must be flexible.
A fast-growing organisation that defines itself as being agile and innovative
A commitment to building a working environment that values inclusivity, innovation, agility, and drive. Working Hours: Monday - Friday, 9:00am - 5:15pm
Location: Office based in Leeds, LS18.
Salary- Competitive Salary depending on experience + a good range of core benefits



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