Process Control Specialist
4 weeks ago
Process Control Specialist / Logistics Analyst, ECFT
Support FC Leadership by providing relevant expertise to help them manage their area of the fulfillment business. ECFT Process Control Specialists partner with senior leaders in our fulfillment centers to deliver world class operational standards that create great outcomes for customers.
Simplify, Standardize, and Improve Processes by using our expertise and strategic position within Amazon fulfillment to innovate on behalf of the customer every day. Through providing standard ways of working that span the entire European flow network ECFT is able to reduce defects in the process and improve the speed at which customers receive their order.
Making lives easier for our operations partners by reducing necessary process steps in the pursuit of autonomous flow management within the fulfillment network.
At Amazon we believe every day is day one, the European Central Flow team realizes that vision on a daily basis by delivering on the goals above and providing a central location for operational excellence within the Amazon customer fulfillment network. By doing so we continuously improve the buying experience from our customers and further our ambitious goal of being Earth’s most customer-centric company.
You will work together with Operations leaders to plan, then execute a shift while escalating risks or standard work deviations to senior managers. As part of this role you will need to be flexible to work on shift patterns including night, and weekend working.
Carry out deep dive analysis into improvement opportunities, promoting and leading comprehensive action plans across multiple stakeholders.
Track, communicate, and influence key performance indices such as customer risk, compliance with flow planning, and performance to site level KPIs
You are fluent in English
You are a problem solver, comfortable working with data to make critical decisions.
You are flexible in working patterns. Fluency in another European language.
Experience working in remote / centralized teams.
Data science skills including SQL.
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If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.
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