Legal Assistant Paralegal
4 weeks ago
Swan Solicitors are a firm specialising in civil litigation based in Central Manchester currently primarily dealing with road traffic accidents within the Official Injury Portal. We are a friendly and ambitious firm and are looking for individuals who will integrate well within our team as we grow.
We are excited to be in the process of expanding our operations and have a number of roles upcoming including a position in our First Response Team.
As a First Response Fee Earner within our team, key responsibilities will include helping our customers understand their options and legal rights to assist them in starting a claim to recover their financial losses and compensation for injuries sustained in a motor accident and inputting data within our case management software (Clio).
You will also be required to assist Solicitors/Paralegals in exceeding the firm’s targets and work in a pressured and fast paced environment in order for quality targets to be achieved.
We expect the candidate to contribute towards continuous improvement with generation of ideas to drive their own development by actively managing themselves and assisting the management team with the development of various entities within the firm. One prime example would be the case management system.
In addition to the role within the first response team, the ideal candidate will need to offer high level executive support to the Director and the management team amongst different tasks that fall on any given day.
The candidate will also be expected to manage email accounts within the firm and have a professional call handling manner whilst dealing with all inbound calls. You will also be expected to make outbound calls dealing with different external organisations in order to assist the management or different fee earners. You will also ensure that customers and the business are kept safe through compliance to all procedural and regulatory legislation as required by SRA and GDPR legislation.
We would also hope that any successful candidate will actively and positively promote Swans Solicitors and be an excellent representative of the firm.
The role is varied and will require a certain calibre of individual as flexibility, work ethic, positive attitude, proactiveness and resourcefulness are all qualities that are imperative to succeed in this role.
Full training will be provided for any duties the successful candidate is expected to undertake.
We would expect fluency and competency within the Microsoft Office programmes and for any candidate to be computer literate.
This is a full time role and we are currently trialling a 4 day work week subject to the firm’s needs, requirements and caseload. The hours will be 9:00am – 5:45pm, Monday to Thursday. The starting salary is £21,000.00. There will also be a firm performance bonus introduced in due course and various other benefits introduced as we grow. This is a casual dressed role in line with the environment we are currently situated in.
The role is in person at our office in Manchester based in the Northern Quarter.
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