Sales Coordinator
4 weeks ago
Sales Coordinator
Location: Swindon
A global supplier of niche electrical-mechanical solutions to sectors such as Aerospace, Defence, Rail, Medical, Automotive and Motorsport.
You will be co-ordinating UK distributed sales activities working closely with the external sales team. Coordinators are a first point of contact for customers and stakeholders in day-to-day correspondence. This role is responsible for all the administrative and customer service functions essential to the company's success and users' problem -solving skills and proactive communication to promote sales growth and ensure customer satisfaction.
About you
* Ability to influence and inspire without direct line authority.
* Innovative, creative, and comfortable challenging the status quo.
* Excellent written and oral communication skills.
* Confident and comfortable with numbers.
* Passionate about customer satisfaction and delivery results.
* Competent with IT systems, such as CRM and ERP.
* Education in administrative, mathematical and/or business subject.
* Strong Microsoft Background (Excel, PowerPoint, Outlook, etc.)
* Strong data analytical skills and attention to detail.
* Experience with lean management tools (eg Kaizen) is a plus. Main Duties
* Exceed core Key Performance Indicator (KPI) Targets
* Manage your customer records and price lists daily through the CRM.
* Supply formal quotations as needed promptly and accurately.
* Process customer orders, review contracts and PO acknowledgements.
* Co-ordinate international shipments with the warehouse and third-party
* couriers.
* Ensuring documentation complies with export policy, regulations &
* procedures.
* Maximise margin potentials through market pricing and efficient quoting.
* Deliver pro-active and regular communication with our customers.
* Research and recommend new products and solutions.
* Co-ordinate the delivery of value adding technical support to customers.
* Support a positive working culture.
* Embrace and leverage company's continuous improvement culture. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
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