Client Advisor Assistant
3 weeks ago
Vanrath are supporting the recruitment of a Customer Advisor for a large public sector company within the Craigavon area on a temporary basis.
Approx 32hrs, rota basis to include weekends (must have flexibility)
~ Temp contract
~£As a Customer Advisor, you will deliver an outstanding customer experience and connect positively with customers, understanding and meeting their needs as appropriate. It will also be the Customer Advisors responsibility to support all colleagues to ensure all expected levels of service are met.
Meet and greet customers both face to face, over phone or by digital platforms and provide them with the information and services needed to allow them to participate in their desired activity.
Maintain Front of House systems and update databases daily.
Process financial transactions, including all payments, cash-handling, and reconciliations.
Raise invoices for debtors for supply of goods and services. 5 GCSEs (Grades A-C) or equivalent/comparable including English Language and Mathematics
~ One year's experience within a Customer Service environment to include each of the following:
~ Dealing with the public both face-to face and by telephone;
~ Use of Microsoft applications including Word and Excel.
~
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