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Senior Manager, Quality Management

4 months ago


London, United Kingdom OUTREACH Full time

OUTREACH is a global talent management agency. As a talent-first agency, we want to make sure that as we continue to grow, our talent managers’ rosters remain small so that our talent are provided with best-in-class service to support their careers. Our Talent Managers are responsible for strategically and proactively building the careers of their own roster of talent, from managing their reputation and image, to securing commercial partnerships, to developing meaningful IP and much more in between.

The role reports to either a Senior Talent Manager or Talent Director.

Support senior team members in scouting and signing new talent to the roster
Create and develop ambitious but realistic strategies for your talent, which are impactful, commercial and drive long-term, sustainable careers
Proactively pitch, negotiate and secure commercial partnerships and revenue driving career opportunities to target for your talent
Own relationships with key agencies, brands and other third parties for and on behalf of your talent and the wider roster
Provide your talent with advice and insight on their content strategies to ensure high quality content, growth and strong engagement - both organic and commercial
Foresee any potential challenges or roadblocks related to your talent and projects, and prepare for/ mitigate them in advance
Effectively manage your talents’ public image and reputation (including crisis management), liaising with publicists to build and execute narrative and PR strategies
Manage and guide junior team members to handle tasks for your talent, including:
Commercial content scheduling and work-related diary management
Coordinating brand clients and talent on the creation, delivery and execution of commercial content
Gathering analytics, insights and feedback to share with brands post-campaign and creating case studies
Creating and sharing tailored and targeted commercial partnership pitches with brands
Embody Outreach’s values and high standards when representing the agency both internally and externally

A minimum of 2-3 years’ experience in the talent management industry
Immersed in the latest talent management, social media and entertainment industry developments with an ability to use this to the benefit of your talent
Proven record of generating new business, securing commercial partnerships and upselling
Must demonstrate a high quality of work performed both accurately and efficiently to deadlines
Adaptable self-starter who is able to manage multiple projects and talent simultaneously with a persistent, determined and positive attitude
Strong understanding of Microsoft Office, Canva and Google Drive

A fast-paced, reactive job at an exciting and fast-growing talent management agency
Competitive salary + target-based commission
Unlimited holiday
Limitless progression opportunities - we believe that everybody’s career progression should be uncapped. Flexible working schedule - we are looking for someone who is organised and can work autonomously, managing their own schedule around work commitments
We are currently WFH 2 days a week with 3 days per week at our Old St office, subject to change

DIVERSITY AND INCLUSION:
Outreach is an equal opportunities employer. We embrace diversity across our team and we aim to create a working environment where all are accepted and heard. A copy of our Equality, Diversity and Inclusion Policy can be found here: