Hotel Services Manager

4 weeks ago


London, United Kingdom Government Services Full time

Hotel Services Manager
Unit Based in central London
We currently have a fantastic opportunity for an experienced Hotel Services Manager to work at one of our p restigious contracts.
You will be responsible for the management and delivery of all FM services in line with contractual obligations and company expectations, including but not limited to health & safety, general cleaning and housekeeping and full budget and accounting responsibility. Ensure full compliance at all times to the company and contractual guidelines avoiding any service KPI failures.
Manage, monitor and update all appropriate food safety and health and safety paperwork to the required standards imposed
Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively
Ensure all HSE incidents/ near misses are reportedand investigated within the set timeframe in line with company policy and procedures
Manage and drive the completion of all compulsory online training with all team members
Manage the training, discipline, morale and welfare of all team members
To actively drive Your Voice action plans and encourage involvement in surveys
Our ideal Hotel Services Manager:
Proven management experience within a hotel or accomodation enviroment.
Managing teams to deliver innovative, high quality Cleaning service
Being obsessive about providing great customer service
Sound financial acumen and experienced in managing budgets and growing sales
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