Service Controller

2 weeks ago


United Kingdom Flannery Plant Hire Full time

Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.
Act as the primary point of contact for our clients' plant hire needs, including coordinating equipment delivery and collection, scheduling and planning of equipment movements, and ensuring that the correct equipment is supplied to the site.
Ensure that all relevant documentation, such as delivery and collection notes, safety certificates, and purchase orders, are completed accurately and in a timely manner.
Proactively manage and resolve any issues or complaints that arise during the hire period, ensuring that the client's needs are met and any problems are rectified promptly.
Provide regular reports to management on plant hire operations and performance, including equipment availability, utilisation, and maintenance requirements.
Act as a point of contact for the Operations team to coordinate equipment mobilisation and demobilisation, taking into account client requirements and project timelines.
Strong organisational and planning skills, with the ability to manage multiple projects and deadlines simultaneously.
Proficient in using plant hire software and systems.
A proactive, self-motivated attitude, with a strong attention to detail and a commitment to delivering high-quality service to clients.
Full driving licence.
This is an exciting opportunity to join an industry leading plant hire company and contribute to the successful delivery of projects across a variety of industries.



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