Service Controller Customer Service

1 week ago


United Kingdom VP Plc Full time

This is a fantastic opportunity for a Hire Controller to join our branch and provide full support in all areas of internal sales. This will include delivering first class customer service, working pro-actively when handling hire transactions and assisting in stock takes.
You will be the first line of contact for customers, over the counter and on the telephone so customer service skills and an excellent phone manner is essential.
Reporting into the Hire Desk Manager, you will provide support in all areas of internal sales, working with the internal sales teams completing hire transactions, stock takes and administration tasks.
If required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals.
Experience of customer service either face to face or on the telephone
IT Literate - basic Word and Excel skills
Valid driving licence - essential
Competitive salary
~ Salary sacrifice pension
~25 days holiday, plus bank holidays
~ Additional holiday purchase scheme
~ Free Tool Hire
~ Life Assurance cover 3x salary
~ Share save scheme
~ Eye care vouchers
~ Recommend a friend scheme
~ Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
~ Cycle to work scheme
~ Long service recognition
~ My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
~ Discounts on HP products
~ EE mobile contract discount offers
~ Gym discounts
~ Health Shield (discounted premiums on health care cash plan)
~ ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. CompetitiveShift Hours: 40 per week.Business Unit: ESS



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