Integration Manager

4 weeks ago

United Kingdom Envisso Full time

Job Summary: 

We are seeking a highly organised, hands-on, experienced and technical Integration Manager to lead the successful deployment and integration of our key product, Envisso Monitor across our client's portfolio with an initial focus on Latin America (LATAM). They will be responsible for overseeing all aspects of the deployment process, ensuring smooth execution across diverse geographical locations and cultural contexts. This is a critical role requiring both communication, execution skills and providing technical expertise to support the integration process. We are looking for someone who is based in Western or Central Europe to ensure a high crossover of timezone with Europe and Latin America.

Envisso Company Overview:

Envisso is an early stage fintech startup founded by a team with deep financial services experience and backed by some of the world's leading venture capital investors.

At Envisso, we are building a platform that uses machine learning and advanced analytics to better understand merchant risk and, in doing so, deliver solutions that remove friction and enable growth for payments companies and their merchants.

We are a remote-first company with people based in Singapore, Hong Kong, the United Kingdom, India, and Australia, all operating in a collaborative manner with a global mindset. We believe diverse teams win. Together, we have built a collaborative, flexible and supportive culture where everyone can thrive.

Responsibilities:

  • Work closely with customers to understand their integration needs, troubleshoot issues and provide technical support to customers.
  • Develop and manage a comprehensive deployment plan for our client’s LATAM portfolio, considering regional variations and dependencies.
  • Work collaboratively with internal teams (client engagement, operations, tech) to ensure a smooth integration experience for customers.
  • Facilitate communication between stakeholders, including the client, internal teams, and regional representatives.
  • Monitor and track deployment, keeping stakeholders informed of progress and addressing any concerns.
  • Develop and maintain integration documentation and resources for customers.
  • Conduct post-deployment assessments to measure success and proactively identify opportunities to improve the integration process and platform.
  • Travel frequently to LATAM locations to build relationships and facilitate on-site integration efforts.

Role Requirements:

  • Minimum 3-5 years of experience in a technical Integration Manager role, preferably in a similar international or cross-cultural environment.
  • Strong understanding of technical integration best practices and methodologies.
  • Proven track record of successfully managing complex deployments across multiple locations.
  • Excellent problem-solving and analytical skills.
  • Ability to manage and prioritise multiple tasks simultaneously in a fast-paced, customer-centric environment.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
  • Fluency (speak, read, and write) in Spanish; Portuguese language abilities are a plus
  • Proactive and self-motivated, with the ability to work independently and remotely
  • Proficiency in scripting languages (e.g., Python, SQL) a plus.

Nice-to-Haves:

  • Previous experience in a role that involved client-facing communication 
  • Previous experience in a B2B SaaS company 
  • Collaborative mindset
  • Cultural competency and understanding of the LATAM business landscape 

Note: The nice-to-have qualifications are not mandatory but would be considered as additional strengths for the role.

Perks

  • Competitive salary
  • Fully remote work environment
  • Flexible work hours
  • Professional development opportunities
  • Collaborative and innovative work environment
  • Globally focused company, with exposure to Asian, European and American markets
  • Early-stage startup ensures huge growth potential - both personally and as a company

Additional Details:

  • Role Location: Remote (able to align work hours with LATAM time zones)

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