Field Service Engineer

1 month ago

Northampton Northamptonshire, United Kingdom Jonathan Lee Recruitment Ltd Full time

Do you have Field Service Engineer experience as a Mechanical Engineer, and are you seeking a new job based near Coventry covering the Midlands? Jonathan Lee Recruitment is helping a collaborative company recruit a Field Service Engineer for the Midlands, and the role comes with an attractive salary, company car and benefits package.

The Field Service Engineer role is split between 80% reactive and 20% scheduled work. Most reactive work begins with a telephone call, with follow-up visits to be arranged, as necessary, to repair, fault find, or conduct a performance review. Scheduled work is arranged by you, where the frequency depends on the seniority of the client. This includes servicing and maintenance, as well as training and induction to educate customers on how to get the best out of the equipment and identify potential concerns before they arise.

In your first few weeks in this Service Engineer role, you can expect to:

  • Maintain a presence and ever improving relationship with major customers through a regular schedule of service calls and rapid response to requests for assistance
  • Instruct and train customers in all aspects of proper product installation, maintenance, and damage diagnosis/prevention practices and advise/report on any situation that may give rise to product performance concerns
  • Render technical assistance with specific aspects of product application development in support of business renewal with appropriate coordination with and through the OE Sales Engineers or Aftermarket Sales Representatives.

To apply for this Field Service Engineer role, your soft skills, expertise and experience should include:

  • An ONC/HNC/HND in a mechanical or production engineering discipline
  • Mechanical Engineering understanding
  • Excellent inter-personal skills.

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility.

If this full-time Field Service Engineer job in Northampton motivates and inspires you, please contact Chris Mead, (phone number removed) , (url removed) at Jonathan Lee Recruitment today. We'd love to help you get your next role.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

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