Caretaker / General Assistant / Maintenance

2 weeks ago


Edinburgh, United Kingdom Signature Full time

Are you looking for an opportunity where you will play a key part in delivering amazing customer experience? Are you outgoing, super organised, friendly, fun and know what GREAT service looks like? Do you enjoy a role that isn't desk based 100% of the time, and enjoy getting your steps in at the office? Do you enjoy being the centre of attention and love to make people feel welcome? If yes, then this role could be for you
Monday to Friday 20 Hours
Availability required 7am - 6pm
JOB OBJECTIVES AND RESPONSIBILITIES
The ultimate goal of the Roving Ambassador (Facilities Assistant) is to support the FOH leadership team and facilities manager to deliver contractual service requirements, exceed expectations and create a memorable 5* experience for all who work or visit the building
Provide exceptional customer service to visitors and colleagues, ensuring that their needs and expectations are met or exceeded
Provide intuitive service with absolute understanding of our customer's needs to create exceptional experiences that result in lasting positive memories
MAIN DUTIES
Act as main support to the FOH Lead and facilities manager
Daily ownership of the physical touchpoint journey, ensuring all colleague and client facing areas are set to agreed layout, fabric, and housekeeping standards and proactively logging jobs as required
Regular checks of meeting rooms, ensuring all kit is functional, and logging work orders as required
Own and complete the setup of meeting rooms and event spaces, including organizing 3rd party ad hoc removal and storage of furniture
Provide at desk first fix IT and AV support
Be the face of the facilities team by providing tangible service that is visible and easily accessible
Triage colleague queries received in person, email and online, responding in a timely manner or referring them to the right team or self service channels
Greet and acknowledge all visitors and colleagues as they arrive/depart/pass by, ensuring they receive exceptional service
Provide ad hoc cover and support to other work areas, such as: Reception, Mailroom
Lead briefings in the absence of the FOH lead or facilities manager
Proactively host and manage queues, striving to make the arrival or departure process as efficient as possible
Carry out floor walks and service audits, and proactively logging work orders
Utilise a hands on approach whilst ensuring the service delivery is at the required standard
To escalate any feedback relating to the service provided by the service team
Creating, updating, and displaying signage as required
Support the provision of other services, such as mail distribution, IT hardware goods in/out
Administrative tasks and ad hoc reporting
Support onsite facilities inspections
Focus on out of line safety and security items
Host contractors on site
Respond to First Aid incidents
PERSON SPECIFICATION
1 to 2 years' of comparable experience in high end hotels, modern workplaces, or tourism and hospitality
Warm and engaging communication style, able to quickly build rapport and meaningful relationships with new people
Able to work independently and coordinate multiple tasks at once
Exceptional verbal, written, and interpersonal communication skills with core competencies around delivering service excellence
Immaculate grooming, personal presentation and sense of style
Must be highly proficient in Outlook, Word, Teams, and Chrome
Essential to be able to process large volume of queries across multiple platforms
Average 70wpm typing speed desirable
Core skills required: Attention to detail, critical thinking, decisiveness, adaptability, initiative, safety awareness, customer service, prioritisation, personal organisation
Since 1987, Mities 68,000 employees have been maintaining companies globally. We are the UKs leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
TPBN1_UKCT


  • Caretaker

    10 hours ago


    Edinburgh, United Kingdom Reith Lambert Full time

    Caretaker - Rotational Shift Pattern - Dayshifts, Backshifts, Nightshifts. Cameron Toll Shopping Centre £11.50 per hour. Cameron Toll Shopping Centre is an undercover Shopping Centre with 46 Tenants. We are currently seeking to appoint a Caretaker to join our trained team. Reporting directly to our Soft Services Supervisor and Centre Management. You will...

  • Caretaker/duty Manager

    10 hours ago


    Edinburgh, United Kingdom Office Angels Full time

    **Would you like to work within an exciting environment?** **Office Angels Edinburgh have an exciting opportunity for a Caretaker/Duty Manager to join our clients team in Edinburgh City Centre**: **Salary £22,850 pa plus overtime expected** **Annual Leave 28 days plus 8 bank holidays** **Pension 5**% Employer contribution on completion of probationary...

  • Maintenance

    6 days ago


    City of Edinburgh, United Kingdom Ritz Recruitment Full time

    Overview **Reference** MainEdin15 **Salary** £15 - £15/hour **Job Location**: - United Kingdom - Scotland - Lothian - City of Edinburgh - Edinburgh **Job Type** Temporary **Posted** Tuesday, August 15, 2023 **Maintenance** Edinburgh **Temporary - Must be available for an immediate start** **Student Accommodation** **Full time...


  • Edinburgh, United Kingdom Homes for Students Full time

    Homes for Students is one of the UK’s leading providers of student accommodation. We currently have a vacancy for a Caretaker at our Mill House property in Edinburgh working 40 hours per week. General duties will include but not be limited to: - Painting - Unblocking drains - Fixing taps - Changing lightbulbs - Litter picking the perimeter The...

  • Caretaker/cleaner

    5 days ago


    Edinburgh, United Kingdom Saheliya Full time

    **Saheliya Cleaner/Caretaker** **Job Title **Saheliya Cleaner/Caretaker (*Female) **Location** Saheliya, 125 McDonald Road, Edinburgh,EH7 4NW **Job Hours** 30 hrs per week; 7am to 1pm, Monday to Friday **Salary** Scottish Living Wage - £9.90 per hour, rising to £10.90 from 1stMay 2023 Saheliya is a specialist mental health and well-being support...


  • Edinburgh, United Kingdom Adecco Full time

    Job Opportunity in Edinburgh - Flat Maintenance Assistant Are you a handy individual looking for a rewarding opportunity in Edinburgh? We have the perfect position for you! Position: Flat Maintenance Assistant Location: Edinburgh, Scotland Ideal Hours: 8:00 AM - 4:00 PM, Monday, Tuesday, and Thursday Responsibilities: Perform flat maintenance tasks...

  • Maintenance Assistant

    2 weeks ago


    Edinburgh, United Kingdom Adecco Full time

    Job Opportunity in Edinburgh - Flat Maintenance Assistant Are you a handy individual looking for a rewarding opportunity in Edinburgh? We have the perfect position for you! Position: Flat Maintenance Assistant Location: Edinburgh, Scotland Ideal Hours: 8:00 AM - 4:00 PM, Monday, Tuesday, and Thursday Responsibilities: Perform flat maintenance tasks...

  • Maintenance Officer

    Found in: Talent UK C2 - 7 days ago


    Edinburgh, United Kingdom Heart of Newhaven Full time

    Job purpose  The Buildings Maintenance Officer will play a key role in the upkeep, maintenance and repairs of The Heart and its buildings, liaison with facilities management contractors, as well as setting up additional one-off and regular hires and events. The post holder will be given a high degree of autonomy and will be self-motivated to play a key...


  • Edinburgh, United Kingdom Adecco Full time

    Job Opportunity in Edinburgh - Flat Maintenance Assistant Position: Flat Maintenance Assistant Ideal Hours: 8:00 AM - 4:00 PM, Monday, Tuesday, and Thursday Perform flat maintenance tasks including changing light bulbs, batteries, basic plumbing/electric, and appliances. Ensure timely and efficient completion of assigned tasks to maintain a...


  • Edinburgh, United Kingdom Capitol Students Full time

    **Job Title: Assistant Maintenance Technician** **Contract**: Full-Time, Permanent. 40 hours per week. 5 days / 7, Monday to Saturday (Occasional Saturday day shift on key dates such as check in/check out weekends) may be required to work on-call, on a rotational basis. **Property**:Edinburgh Gorgie **Direct Report**: Scheme Manager **Salary**:...


  • Edinburgh, United Kingdom Student Castle Property Management Services Limited Full time

    **Job Title: Maintenance Assistant** **Contract**:Full-Time, Permanent. 40 hours per week. 5 days / 7, Monday to Saturday (Occasional Saturday day shift on key dates such as check in/check out weekends) **Hours/Shifts**:8hr shifts between 08:00 - 17:00 Monday to Friday **Property**:Capitol Students Westfield/Gorgie **Direct Report**: Scheme...


  • Edinburgh, United Kingdom WorkNest Clients Full time

    Job Advert **Installation and Maintenance Assistant** **Salary - £20,000 to £27,000 depending on experience** Black Light is a leading provider of light, stage, sound and AV solutions. We come from a theatrical background and therefore have a passion for finding innovative and creative solutions to the most technical of challenges. Our track record...

  • General Assistant

    6 days ago


    Edinburgh, United Kingdom Fourteen2Eighteen Limited Full time

    Being part of the front of house team,you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience...


  • Edinburgh, United Kingdom urbanbubble Full time

    We are looking for a **Maintenance Operative** to assist in the day to day presentation and maintenance of our new, luxury development PLATFORM_in Edinburgh! You'll provide first line response to all building support requests and work orders raised. As our go-to person, the one with the know of how to keep the development running like clockwork, you'll give...


  • Edinburgh, United Kingdom d2bgroups Full time

    We are currently hiring for the position of Generator Technician. As a Generator Technician, you will be responsible for installing, maintaining, and repairing generators and their related systems. Working with a variety of generator models and sizes, you will ensure their optimal performance and reliability. Your key responsibilities as a Generator...

  • Maintenance Assistant

    5 hours ago


    Edinburgh, United Kingdom Multi-Trades Recruitment Full time

    Multi-Trades Recruitment is looking for a HANDYMAN for work within a Hospital based in Edinburgh.We are looking for a driven individual to add expertise and dimension to the team at the hospital  Hospital. They will demonstrate flexibility and efficiency in responding to changing business requirements, and will establish good working relationships with...

  • Buildings and Maintenance Officer

    Found in: Talent UK C2 - 7 days ago


    Edinburgh, United Kingdom Heart of Newhaven Full time

    About the Heart of Newhaven CommunityThe Heart of Newhaven Community (a Scottish Charitable Incorporated Organisation, SC049919) was created on the back of community consultation around four years ago. The aim was to save Victoria Primary School from development, dereliction or destruction and turn it into an inclusive, welcoming hub that everyone could...


  • City of Edinburgh, United Kingdom Eden Brown Full time

    Our Edinburgh based client is an impressive Housing Association that is looking for a Maintenance Assistant to join their Maintenance Team to assist with both Planned and Reactive Maintenance. The position is a full-time position for the next six months, will offer an immediate start, training and hybrid working. It's possible that the role could last...

  • General Assistant

    6 days ago


    Edinburgh, United Kingdom The Industrial Work Solutions UK Full time

    My Clients, leaders in the Catering and Facilities management sector are currently looking to recruit a **General Assistant **for one of their sites in the Edinburgh area. This is a Part time position, with an immediate start, and a expected completion date of 30/06/2023 **Responsibilities of the Role** - General Labouring - Driving - Some Heavy Lifting...

  • General Handyman

    3 days ago


    Edinburgh, United Kingdom Festival Village Full time

    We are on the hunt for a part-time maintenance handy man who is available to work 1-2 days per week at our business in the city centre of Edinburgh on top of the Waverley Mall. We are looking for an experienced multi-skilled general handy man who is able to carry out joinery work and repairs across our site. Knowledge of plumbing and electrics is also...