General Assistant

4 weeks ago


Edinburgh, United Kingdom Fourteen2Eighteen Limited Full time

Being part of the front of house team,you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

What do we need from you?

**your responsibilities will include**
- To supervise our guests' and visitors' warm, fun welcome to the highest standards.
- To manage room reservations,
- To ensure that overnight guests are checked-in to the Hotel without unnecessary delay, that the correct registration and administration procedures are followed and that their requirements for morning calls, taxis etc are catered for.
- To answer all in-coming telephone calls and in a helpful and efficient manner,
- To be able to use the booking system effectively and efficiently.
- To be able to enter details like payments, check in and check outs on system.
- assist in keeping the reception area of the hotel in a clean condition so that it is comfortable and welcoming for customers and guests.
- To ensure that all-essential information is communicated clearly and passed on to colleagues at the end of each shift.

*

Shift work, working 5 days out of 7, including weekends.

Please send your CV.

Rate of pay £10.42 per hour.
shifts : early 8am-3.00 pm

back shift 3-10.30 pm

night shift 10.30 -8am ( maybe ask for cover once in a while)

**Job Types**: Full-time, Fixed term contract, Temp to perm
Contract length: 6 months

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer Service: 1 year (required)

Work Location: In person

Application deadline: 26/08/2023
Reference ID: General Assistant


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