Current jobs related to Technical Support Specialist - Bournemouth Dorset - CRS

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, Dorset, United Kingdom CRS Full time

    Technical Support Specialist Hybrid working- 2 days a week in the Bournemouth office Do you want to join an established and exciting fintech player with significant growth plans? My client is a retail finance platform and credit brokerage providing services to UK merchants and lenders to enable them to offer point of sales finance as a payment option...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, Dorset, United Kingdom CRS Full time

    Technical Support Specialist Hybrid working- 2 days a week in the Bournemouth office Do you want to join an established and exciting fintech player with significant growth plans? My client is a retail finance platform and credit brokerage providing services to UK merchants and lenders to enable them to offer point of sales finance as a payment option...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, Dorset, United Kingdom CRS Full time

    Technical Support Specialist Hybrid working- 2 days a week in the Bournemouth office Do you want to join an established and exciting fintech player with significant growth plans? My client is a retail finance platform and credit brokerage providing services to UK merchants and lenders to enable them to offer point of sales finance as a payment option...

  • Technical Installation Specialist

    1 week ago

    Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Full time

    Job OverviewRise Technical Recruitment is seeking a skilled Technical Installation Specialist to join our team. As a specialist in AV installation, you will be responsible for delivering high-quality installations and providing exceptional customer service.Key ResponsibilitiesInstall and configure AV systems in commercial and residential settingsProvide...

  • IT Support Specialist

    1 month ago

    Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full time

    Exciting Opportunity for IT Support Technician in Bournemouth**Job Summary:**We are seeking an experienced IT Support Technician to join our team in a higher education setting. As a key member of our IT team, you will be responsible for delivering exceptional IT support to students and staff.**Key Responsibilities:*** Provide technical support and assistance...

  • Technical Support Specialist

    7 days ago

    Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    Our Technical Support team at 4Com is a dynamic and enthusiastic group, and we are looking for like-minded individuals who thrive in a fast-paced environment. We pride ourselves on providing fantastic training and ongoing support to help you succeed in your role.As a Technical Support Specialist, you will be responsible for providing technical telephone...

  • IT Support Specialist

    1 month ago

    Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full time

    IT Support Specialist - Bournemouth, United Kingdom - Jigsaw Specialist RecruitmentExciting Opportunity for IT Support Technician in Bournemouth.Job Summary:We are seeking an experienced IT Support Technician to provide technical support to students and staff in a higher education setting. As a key member of our IT team, you will ensure a seamless and...

  • Technical Support Specialist

    1 week ago

    Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    Our Technical Support Team at 4Com is a dynamic and enthusiastic group, and we are looking for like-minded individuals who thrive in a fast-paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed.As a Technical Support Specialist, you will be responsible...

  • Technical Support Specialist

    1 week ago

    Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    Our Technical Support team at 4Com are a motivated and enthusiastic bunch, and we are looking for like-minded individuals who thrive in a fast-paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed.As a Technical Support Specialist, you will be...

  • Technical Support Specialist

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    Our Technical Support team is a dynamic and enthusiastic group, and we are seeking like-minded individuals who thrive in a fast-paced environment. We pride ourselves on providing fantastic training and ongoing support to equip you with the tools you need to succeed.As a Technical Support Specialist at 4Com, you will be responsible for delivering exceptional...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistAre you passionate about delivering exceptional technical support and resolving complex issues? We're seeking a skilled Technical Support Specialist to join our team at CRS, a leading fintech player with a strong focus on innovation and customer satisfaction.About the Role:We're looking for a highly motivated and analytical...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistAre you passionate about delivering exceptional technical support and resolving complex issues? We're seeking a skilled Technical Support Specialist to join our team at CRS, a leading fintech player with a strong focus on innovation and customer satisfaction.About the Role:We're looking for a highly motivated and analytical...

  • Technical Support Specialist

    1 day ago

    Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    Technical Support Specialist at 4Com PlcWe are seeking an enthusiastic and motivated individual to join our Customer Support team. As a Technical Support Specialist, you will be responsible for providing telephone support to our customers to maintain their systems.Responsibilities:Provide 1st line telephone support to customers.Support the technical team in...

  • Technical Support Specialist

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistCRS is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our partners, lenders, retailers, and consumers.Key Responsibilities:Triage and resolve technical support issues raised by our Client Services TeamSet up and...

  • Technical Support Specialist

    2 weeks ago

    Bournemouth, Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistCRS is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our partners, lenders, retailers, and consumers.Key Responsibilities:Triage and resolve technical support issues raised by our Client Services TeamSet up and...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistAre you passionate about delivering exceptional technical support and resolving complex issues? Do you have a knack for analyzing problems and finding creative solutions? We're seeking a skilled Technical Support Specialist to join our team at CRS, a leading fintech player in the retail finance industry.About the Role:Triage and...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistAre you passionate about delivering exceptional technical support and resolving complex issues? Do you have a knack for analyzing problems and finding creative solutions? We're seeking a skilled Technical Support Specialist to join our team at CRS, a leading fintech player in the retail finance industry.About the Role:Triage and...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistHybrid working- 2 days a week in the Bournemouth office Do you want to join an established and exciting fintech player with significant growth plans?My client is a retail finance platform and credit brokerage providing services to UK merchants and lenders to enable them to offer point of sales finance as a payment option across...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, United Kingdom CRS Full time

    Technical Support SpecialistHybrid working- 2 days a week in the Bournemouth office Do you want to join an established and exciting fintech player with significant growth plans?My client is a retail finance platform and credit brokerage providing services to UK merchants and lenders to enable them to offer point of sales finance as a payment option across...

  • Technical Support Specialist

    3 weeks ago

    Bournemouth, United Kingdom CRS Full time

    Technical Support Specialist Hybrid working- 2 days a week in the Bournemouth office Do you want to join an established and exciting fintech player with significant growth plans? My client is a retail finance platform and credit brokerage providing services to UK merchants and lenders to enable them to offer point of sales finance as a payment option...

Technical Support Specialist

2 months ago

Bournemouth Dorset, United Kingdom CRS Full time

Technical Support & Client Services Associate
Do you want to join an established and exciting fintech player with significant growth plans?
My client is a retail finance platform and credit brokerage providing services to UK merchants and lenders to enable them to offer point of sales finance as a payment option across all sales channels. The role of Technical Support & Client Services Associate reports directly to the Process Excellence Manager. The role is shift based and will require additional support outside of hours in the event of serious incidents/complete outages occur. Out of hours work is compensated additionally to normal working shift hours

Key responsibilities for the Technical Support & Client Services Associate

Triage of technical support issues raised via the Client Services Team
Where possible, resolve issues or escalate to the relevant 2nd line support teams
Provide internal and external root cause analysis and post mortems to key partners within agreed SLA’s
Key skills for the Technical Support & Client Services Associate

~1 years experience in a software support role and be able to take an analytical approach to support issues
~ Ideal but not essential experience with Office 365, Zendesk, Hubspot
~ Able to demonstrate how you have applied critical thinking and analysis to resolve issues
~ Must have an interest in IT and client management
~ Benefits for the Technical Support & Client Services Associate
~ Company bonus scheme
~ Medical Cash plan
~ Pension - up to 8 % and matched 8% by company
~2 x Life Assurance
~ Cycle to work scheme