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Claims Advisor
2 months ago
Disease Claims Handler Location: Remote/Midlands
Hours: Fill-Time 35 hours, Monday - Friday
Davies are looking to recruit an experienced Disease Claims Handler to join our growing Casualty team.
A Glimpse into Your Daily Responsibilities:
Liaison with Insurers, Policyholders and Brokers.
Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
Obtaining all necessary evidence and relevant documentation.
Determining appropriate actions for the resolution of the case.
Preparation of detailed reports, where required, providing advice on policy indemnity, policy response and recommendations.
Negotiating settlement where appropriate, within agreed authority limits.
Corresponding with all parties professionally to proactively progress the case to conclusion.
Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
Maintaining a proper reserve at all times by regular review.
Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Abilities And Knowledge:
Experience of policy wording including terms and conditions
Knowledge of insurance and the insurance market
Knowledge of legal principles, regulations, Acts and the like pertaining to disease claims
Knowledge of how to value an disease claim
Knowledge of reserving philosophies
Knowledge of Civil procedure Rules and the Claims Portal
Good communications skills at all levels
Excellent customer service
The ability to work as part of a team
Good planning and organisational skills
Take responsibility for your own workload
Must be able to demonstrate adaptability and flexibility
Strong IT Skills
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