Website & Content Administrator - Temporary

3 weeks ago


Borehamwood Hertfordshire, United Kingdom HF Holidays Full time

Location: Borehamwood, Herts with the opportunity for hybrid working from home for part of the week. Minimum 2 days in the office
Reporting to: Digital Marketing Manager
The Website Administrator will work with the Digital Marketing Manager and wider marketing department to update and improve our Joomla website and WTP booking site. This will include continuous testing and enhancements with the objective to improve CRO and user experience.
The successful candidate would ideally have experience working within a travel, tourism, or hospitality ecommerce business with rich website content.
You will also be collaborating across departments including Product, IT, Sales & Support and Operations, and will be responsible for the smooth running of the website day-to-day.
You will be encouraged to learn and grow with the opportunity to undertake training to support your development and understanding of our IT programs and platforms.
Create, edit, and optimise website content including landing pages, hero pages, products images, blogs, forms, videos, and website hierarchy.
Collaborate with the Marketing and Commercial teams on campaign set-up, testing and optimisation
Managing the day-to-day upkeep of the website in the CMS including:
Update website inline with CRO and SEO requirements provided by the Digital Marketing Manager
Champion and implement website best practices including but not limited to tagging, copy length, accessibility and image format etc
Troubleshooting and resolving ad hoc issues and bugs
Identify and resolve user experience issues and optimise the website for each device
Continuously monitor usability, navigation, and overall performance to enhance user experience
Understand and champion system integration between the website, booking system and database systems
Own competitor website research and reporting, share key findings with Marketing team
Work with the Digital Marketing Manager to utilise Google Analytics, SEMrush and other tools to improve the website for CRO and improved user experience
Implement and report on A/B testing as and when required
Use Adobe Creative Suite to design website content with the support of in inhouse Junior Designer
Collaborate with internal departments include Product Operations, Product Creative, IT, Sales & Support and Commercial.
com or other planning tools to manage website updates and projects
2 years’ experience in a similar role working for a travel, tourism or hospitality ecommerce business with rich website content, advantageous but not essential
~ medical benefits package with MediCash
on-site car parking
days holiday inclusive of bank holidays, rising to 33 days after two years (pro rata for part time contract)
discounts at several outdoor equipment stores
discounts on our holidays throughout the world for you, your friends & family (Subject to availability)
All relevant office equipment provided
professional training and development courses
About HF Holidays:
HF Holidays is a B Corp Certified, British heritage brand who has been leading the way for walking and special interest holidays since 1913. We offer over 260 thoughtfully-curated guided and self-guided walking holidays in six continents, covering nearly 40 destinations in the UK, Europe, and beyond.
We run as a co-operative with a strong focus on people, community, and a shared love of the great outdoors. Our 500-strong team is based at our two offices in Cumbria and Hertfordshire and across our 16 country houses located in some of the UK’s best-loved national parks and National Landscapes.
This practice aligns with our commitment to a blind recruitment approach, fostering equal opportunities for all applicants.



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