Customer Service Manager
3 weeks ago
ALB is a fast growing fashion brand looking for a customer service manager.
Follow department procedures and service level agreements
• To provide the highest level of customer care to all customers.
• Reporting on fulfilment and warehouse errors and working hard to resolve any customer complaints.
• Reporting product and customer feedback to help continually improve our quality and product offering
• Managing courier claims and customer resolutions.
• Manage return payments for the website and Silk Fred platform.
• Assisting senior team members with the presentation of trade reports on a weekly basis.
Computer Literacy – knowledge of Zendesk is desirable however not essential
• Experience using Excel
• Experience in customer service is preferable
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Customer Service Manager
4 weeks ago
Guildford, Surrey, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....
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Customer Service Manager
4 weeks ago
Guildford, Surrey, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....
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Customer Service Manager
7 days ago
guildford, United Kingdom JR United Kingdom Remote Work Freelance Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
3 weeks ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
3 weeks ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
3 weeks ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....
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Customer Service Manager
4 weeks ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
4 weeks ago
Guildford, United Kingdom Anne Louise Boutique Full timeLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.•...
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Customer Service Manager
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Guildford, United Kingdom Anne Louise Boutique Full timeJob DescriptionLOCATION – GUILDFORDALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.ROLES AND RESPONSIBILITIES• Manage customer enquiries via all platforms including Shopify Inbox and social media...
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