Technology Service Analyst

Legal & General (L&G) is a leading UK financial services group and major global investor. 
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.  
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. 
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.
We’re a leading provider of retirement and protection solutions. 12.8 million policyholders and workplace members throughout their lifelong financial journeys. 
We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways. 
Are you passionate about turning data into meaningful insights that shape strategic decisions?
Join our dynamic team at L&G Retail as a Customer Value Analyst, where you'll leverage data analytics and statistical modelling to assess strategy value, customer engagement, and conversion metrics.
Leading testing programmes to quantify and isolate strategic benefits
Delivering end-to-end customer insight including capturing requests from internal customers, planning analysis, data manipulation and analysis, generating insights and delivering back to stakeholders
Partnering with colleagues and the Data Analytics Manager to embed and link insights from different projects, in order to drive profitable growth and decision-making
You'll be well versed in the use of statistical testing approaches and isolation of commercial incremental benefit across business or marketing functions
You should also have experience in developing predictive models and their application to performance
Good SQL knowledge
Experience with Dataiku, Python or similar analysis tools
Degree level or equivalent in Mathematics, Statistics, Economics, Psychology, Behavioural Economics or Data Science would be a huge plus
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer – both for our own products and at a range of high street stores and online
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 
Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.