Operational Innovations Director/Senior Manager
3 weeks ago
Director of Operations Oversee the efficient and effective functioning of key operational areas, including Operations, People management, Finance, Security and Compliance.
Responsible for : HR Business Partner, Operations Officer, Finance Lead, Finance Officers
Senior Management team and Programmes teams, colleagues in other departments and stakeholders as necessary.
Location : Hybrid, London, UK
Post : Full-time, permanent
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are seeking a dynamic and experienced Director to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People management, Finance, Security and Compliance. The Director will play a pivotal role in ensuring the smooth implementation of our humanitarian programs while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.
People Management: Develop and implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate Trainers. Financial Management: Oversee budget planning, financial reporting, and internal controls to ensure fiscal responsibility and compliance with donor regulations and legal requirements. Analysing financial data to provide insights for decision making, leading policy reviews to improve procedures, and overseeing external audits.
# Streamline and optimise operational processes and systems to enhance efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, Facilities and vendor management.
# Security and Risk Management: Ensure security protocols are adhered to and risk management strategies are in place to safeguard staff, assets, and programme operations. Ensure that RedR’s Global Safety and Security Policy meets international standards, dealing with security concerns and incidents that arise and raising these as necessary.
# Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes.
# Compliance and Reporting: Ensure compliance with relevant laws, regulations, and donor requirements; maintain and periodically update RedR UK organisations policies and associated processes, ensuring RedR UK is compliant with relevant legislation in its countries of operation. Development and management of the risk management framework to identify and mitigate potential risks to the organisation's operations.
Cultivates strong relationships with internal and external stakeholders, including donors, partners, government agencies, and communities.
Humanitarian Learning Principles and Practices:
Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.
Managing Projects:
Leads the planning, implementation, and evaluation of projects and initiatives.
Identifies and mitigates project risks, ensuring compliance with donor requirements and organisational policies.
Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed.
Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles.
Proven track record of senior management expertise spanning Operations, HR, and Finance.
Proficiency in data analysis with a keen understanding of performance and operational metrics.
Extensive experience in contracting, project funding, and security management within the humanitarian sector.
Familiarity with systems like Salesforce and QuickBooks.
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